Kaleb Vincent
Midvale
Summary
Dedicated service plumber with hands-on experience at Action Plumbing, Heating & Air Conditioning. Proven expertise in water heater repair and a strong commitment to customer satisfaction. Recognized for critical thinking and attention to detail, successfully resolving complex plumbing issues while maintaining professionalism and ethics in all interactions.
Diligent Desired Position with comprehensive background in plumbing services, including troubleshooting and repair. Proven record of solving complex plumbing issues and maintaining high customer satisfaction. Demonstrated expertise in pipe installation and maintenance, as well as effective problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Plumber
Action Plumbing, Heating & Air Conditioning
11.2024 - Current
- Enhanced skills through direct mentorship by experienced master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
Service Technician
Arctic Spas Utah
03.2023 - 02.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Wiring Technician
American Equipment
01.2022 - 03.2023
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Provided exceptional customer service, addressing client concerns promptly while maintaining a professional demeanor at all times.
- Reduced downtime for equipment maintenance through diligent inspections and timely repairs.
- Performed detailed testing for proper connections, ensuring high-quality performance across all projects completed.
Plumbing Apprentice
All Purpose Plumbing
01.2020 - 01.2022
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
Education
GED -
Granite Connection
Salt Lake City, UT01.2020
Skills
- Water heater repair
- Water filtration systems
- Critical thinking capacity
- Stress management strategies
- Tool and equipment operation
- Professionalism and ethics
- Continuous learning attitude
- Attention to detail focus
- Pipe cutting precision
- Physical stamina and strength
Certification
Forklift operator license type 1, 4, 5, 7
Timeline
Service Plumber
Action Plumbing, Heating & Air Conditioning
11.2024 - Current
Service Technician
Arctic Spas Utah
03.2023 - 02.2024
Wiring Technician
American Equipment
01.2022 - 03.2023
Plumbing Apprentice
All Purpose Plumbing
01.2020 - 01.2022
Forklift operator license type 1, 4, 5, 7
GED -
Granite Connection
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