Kaleb Williams
Magnolia
Summary
Trained in brakes, drivetrains, suspensions Trained in electrical (including household) General automotive service experience Buffing and detail experience Experience dealing with transport trucks Some experience in trim and upholstery Assembly line experience Experience working with the public and dealing with customers Demonstrated ability in software applications: Microsoft Word, Excel, PowerPoint Ability to meet tight deadlines in a fast paced environment with shifting priorities Experience in customer service. Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering two years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
9
9
years of professional experience
Work History
Client Success Manager
Ceramic Pro The Woodlands
06.2024 - Current
- Managed existing client renewals, keeping accounts, information and documents in conformance with compliance standards.
- Conducted regular reviews of account performance, identifying opportunities for upselling and expansion of services.
- Streamlined communication between clients and internal teams for smoother project execution.
- Defined clear targets and objectives and communicated to other team members.
- Resolved escalated issues promptly by liaising with relevant departments while keeping affected clients informed throughout the resolution process.
- Mentored junior team members in best practices for managing complex accounts and exceeding client expectations.
- Served as the primary point of contact between clients and company personnel, facilitating effective communication channels.
Maintenance Technician
Enterprise Fleet Management
11.2020 - Current
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Scheduled and oversaw maintenance, repair and installation activities.
- Managed on average 45-50 tickets/calls
Fence Installer
Bootheel Fence
03.2023 - 10.2023
- Used hand tools and instruments to take measurements.
- Removed old fences efficiently without causing damage to surrounding structures or landscaping.
- Installed metal and wooden fences and privacy borders.
- Dug holes and trenches to position fences correctly.
- Collaborated with team members to complete large-scale fencing projects in a timely manner.
Technician
Safelite Auto Glass
01.2017 - 03.2020
- Installed auto glass
- Repaired auto glass
- Resolve quality errors
- Set-up appointments for customers
- Taught new technicians how to install glass at the quality and standard set by Safelite
Technician
Ed Napleton
08.2016 - 12.2016
- Diagnosed and repaired problems with electrical and mechanical systems.
- Completed job reports and logs immediately following service calls.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Organized work to meet demanding production goals.
Technician
Plaza Jaguar Range Rover
01.2016 - 08.2016
- Diagnosed and repaired problems with electrical and mechanical systems.
- Completed job reports and logs immediately following service calls.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
Education
No Degree - Vehicle Maintenance And Repair Technologies
WyoTech - Laramie
Laramie, WY04.2014
Some College (No Degree) - General Studies
St. Charles Community College
Saint Charles, MOSkills
- Problem-Solving Ability
- Project Estimation and Bidding
- Mechanical Expertise
- Mechanical Troubleshooting
- MS Office Suite
- Fleet Monitoring
Building cars
In my free time i like to build cars i have built several older Nissans, Toyotas, and BMWs. I currently have a BMW e36 that i have been building to compete in drift series.
Timeline
Client Success Manager
Ceramic Pro The Woodlands
06.2024 - Current
Fence Installer
Bootheel Fence
03.2023 - 10.2023
Maintenance Technician
Enterprise Fleet Management
11.2020 - Current
Technician
Safelite Auto Glass
01.2017 - 03.2020
Technician
Ed Napleton
08.2016 - 12.2016
Technician
Plaza Jaguar Range Rover
01.2016 - 08.2016
No Degree - Vehicle Maintenance And Repair Technologies
WyoTech - Laramie
Some College (No Degree) - General Studies
St. Charles Community College
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