Client Success Manager
Butler Technologies, Inc.
Butler, PA
09.2012 - Current
- Receive, process and confirm customer orders, screen details, and information for accuracy.
- Process customer requests for quotes and provide to customers
- Advise and guide clients from initial design through full production, providing shipping information when complete
- Maintain client essential documents within CRM and ERP systems.
- Work with customers on quality concerns/complaints providing RMAs and assist in maintaining the RMA tracking spreadsheet.