KALEB J. STREETER
Odenton,MD
Summary
Seasoned Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Wawa
05.2023 - 06.2024
- Greet and provide exceptional customer service by addressing concerns and answering questions
- Process, manage and prepare food and beverage orders for curbside pickup and delivery
- Maintains kitchen cleanliness and adheres to food safety regulations
- Serves as barista, preparing specialty coffee and drinks
- Operates cash register and handles transactions accurately
- Conducts inventory management and merchandise restocking
- Performs outdoor maintenance tasks including trash collection and pressure washing.
Kitchen Team Member
Panera Bread
10.2022 - 12.2022
- Prepared food items and provided support in high-traffic areas
- Maintained kitchen cleanliness and dining area upkeep, restocked supplies
- Assisted guests with their orders and delivery
- Prepared in-house and take-out orders.
Team Member
Chick-Fil-A
07.2022 - 10.2022
- Operated cash register and handled monetary transactions
- Processed orders for dine-in, takeout, and drive-thru customers
- Delivered completed food orders for curbside pickups
- Maintained store cleanliness and restocked supplies.
Kitchen Staff/Theater Team Member
Cinemark
07.2021 - 07.2022
- Operated cash register and managed transactions
- Assisted guests with ticketing, seating and other inquiries
- Trained team members on theater upkeep and cleanliness
- Prepared and served food, snacks and beverages.
Sales Associate
Five Below
05.2021 - 07.2021
- Operated cash register and managed money
- Provided customer guidance at self-checkout and addressed customer concerns
- Promoted sales and deals of the week
- Maintained store cleanliness and restocked merchandise.
Education
High School Diploma -
Arundel High School
Gambrills, Maryland06.2023
Skills
- Strong verbal communication skills demonstrated through interactions with customers
- Strong attention to detail in handling orders, ensuring accuracy in transactions, and maintain cleanliness and organization in work areas
- Demonstrated ability to provide exceptional customer service, address inquires, and resolve concerns effectively
- Proven ability to quickly identify issues, assess situations, and implement effective solutions
- Ability to work collaboratively with team members and provide support in various areas of operations
- Flexibility to adapt to changing work environments, tasks, and responsibilities as required
- Effective time management skills demonstrated by multitasking, prioritizing tasks, and meeting deadlines in fast-paced environments
- Experience in operating cash registers, handling monetary transactions accurately, and ensuring till balance
- Proficiency in preparing food items according to company standards, maintaining kitchen cleanliness, and adhering to food safety regulations
Timeline
Customer Service Associate
Wawa
05.2023 - 06.2024
Kitchen Team Member
Panera Bread
10.2022 - 12.2022
Team Member
Chick-Fil-A
07.2022 - 10.2022
Kitchen Staff/Theater Team Member
Cinemark
07.2021 - 07.2022
Sales Associate
Five Below
05.2021 - 07.2021
High School Diploma -
Arundel High School
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