
Accomplished and versatile hospitality professional with over 16 years of experience in spa management, restaurant management, and front-of-house service. Proven ability to lead high-performing teams, enhance guest satisfaction, and streamline operations in both luxury wellness and high-volume dining environments. Skilled in staff training, scheduling, inventory control, conflict resolution, and delivering exceptional customer experiences. Adept at balancing hands-on service with leadership responsibilities, with a strong commitment to maintaining high standards of cleanliness, professionalism, and guest care.
Experienced and results-driven Spa Manager overseeing day-to-day spa operations, managing staff, optimizing client experience, and increasing revenue. Skilled in team leadership, service quality management, and sales strategies. Proven ability to drive customer satisfaction while maintaining operational efficiency in fast-paced luxury spa environments.
Dynamic and customer-focused Restaurant Floor Manager supervising front-of-house operations, leading service teams, and ensuring exceptional dining experiences. Skilled in staff management, guest relations, and service quality control. Proven ability to streamline operations, resolve issues quickly, and maintain a high-energy, guest-friendly atmosphere in fast-paced restaurant environments.
Energetic and customer-focused Server with bartending experience in fast-paced restaurant and bar settings. Skilled in providing outstanding table and bar service, handling high-volume shifts, and creating memorable guest experiences. Adept at multitasking, upselling, and maintaining a calm, professional demeanor under pressure. Certified in safe alcohol service and passionate about hospitality.