Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kalee Heitbrink

Troy,OH

Summary

Dynamic Career Consultant with a proven track record at Capabilities LLC, excelling in task modeling and customer service. Adept at fostering workplace supports for diverse individuals, enhancing their employment success. Recognized for exceptional attention to detail and problem-solving skills, driving positive outcomes in various settings.

Overview

5
5
years of professional experience

Work History

Career Consultant: Job Coach

Capabilities LLC
Piqua, USA
11.2023 - Current
  • Provided on-site coaching to individuals with disabilities, supporting them in various employment settings such as fast food, retail, and nursing homes.
  • Utilized modeling, verbal prompting, and indirect questioning techniques to reinforce the training of job tasks and help clients meet employer expectations.
  • Supported clients in the workplace with a wide range of needs including those on the autism spectrum, individuals with mental illness, individuals with physical impairments, and individuals with intellectual disabilities.
  • Assisted clients in developing natural and peer workplace supports.

Food Service Worker

Ohio University Catering
Athens, OH
08.2021 - 06.2023
  • Replenished and rotated food pans to ensure freshness and efficiency during meal service.
  • Provided friendly and attentive service while interacting with guests.
  • Maintained cleanliness by washing dishes, and sanitizing work areas.
  • Assisted with bartending duties during special events and university functions.

Store Associate

Shoe Carnival
Troy, USA
06.2020 - 08.2021
  • Assisted customers in selecting and purchasing footwear by providing knowledgeable and friendly service.
  • Restocked and organized merchandise to maintain a clean and shoppable sales floor.
  • Operated the cash register and processed transactions accurately and efficiently.

Education

Bachelor of Science - Communication Sciences and Disorders, Psychology

Ohio University
Athens, OH
05.2023

High School Diploma -

Troy High School
Troy, OH
05.2019

Skills

  • Task modeling
  • Customer service
  • Time management
  • Attention-to-detail
  • Problem solving
  • Team collaboration

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Career Consultant: Job Coach

Capabilities LLC
11.2023 - Current

Food Service Worker

Ohio University Catering
08.2021 - 06.2023

Store Associate

Shoe Carnival
06.2020 - 08.2021

Bachelor of Science - Communication Sciences and Disorders, Psychology

Ohio University

High School Diploma -

Troy High School

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