Kalehiwa Dudoit
Kaunakakai,USA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Contracted Cleaner
Vacasa (Self Employed)
Kaunakakai, HI
08.2021 - Current
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Performing and documenting routine inspection and maintenance activities
- Carry out heavy cleaning tasks and special projects
Flagger
Maui Traffic Control
Kaunakakai, HI
10.2025 - 01.2026
- Directed traffic through construction zones using stop/slow paddles and hand signals, ensuring safety for vehicles, pedestrians, and construction workers
- Positioned traffic cones, signage, and barricades to delineate safe lanes and comply with OSHA and local regulations.
- Monitored traffic patterns, identified potential hazards, and reported safety violations or reckless drivers to supervisors.
- Maintained, set up, and tore down traffic control devices efficiently at the start and end of shifts.
Caretaker
Aloha Care
Kaunakakai, HI
08.2021 - 11.2023
- Assess medical needs
- Prepare a care plan
- Assist with basic needs
- Provide companionship
- Help with housekeeping
- Monitor medications
- Assess your care plan regularly
- Prepare meals
Property Caretaker
Vacasa
Kaunakakai, HI
03.2022 - 02.2023
- Performing and documenting routine inspection and maintenance activities
- Supplying cleaners with supplies
- Designating cleaners with rooms to cleans
- Providing feedback to home/condo owners
Member Service Representative
Hawaii Medical Service Association
Keaau, HI
11.2016 - 08.2021
- Engage in active listening to manage large amounts of inbound and outbound calls received by members and providers
- Identify callers needs, clarify information, research every issue and provide solutions
- Provide efficient information regarding the medical insurance
- Perform duties within the deadline given
- Work with multiple computer applications at one time to resolve calls
- Keep detailed records for every call
- Make sells or recommendations that better suit customers needs
- Perform quick and efficient transaction fulfillments
Guest Service Agent/Front Desk
HOTEL MOLOKAI
Kaunakakai, HI
07.2013 - 07.2016
- Answer phones and take reservations by phone, email, etc.
- Check guests in and check guests out.
- Provide key cards for guests.
- Enter reservations through RoomMaster system.
- Assist guests in any complaints/situations they may have.
- Provide guests with information about activities and tours to do on island.
- Handle cash received by guests and give appropriate change
Education
Associate Degree - Liberal Arts
University of Hawai'i, Hilo College
Hilo, HI05-2017
High School Diploma - undefined
Aka'ula High School
Kualapu'u, HI05-2014
Skills
- Able to multitask
- Computer literate
- Familiar with computer phone systems
- Highly organized
- Fast and eager learner
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Medical terminology literate
- Flexible worker who adapts to any environment
- Exceptional listener and communicator who effectively conveys information both verbally and in writing
Timeline
Flagger
Maui Traffic Control
10.2025 - 01.2026
Property Caretaker
Vacasa
03.2022 - 02.2023
Contracted Cleaner
Vacasa (Self Employed)
08.2021 - Current
Caretaker
Aloha Care
08.2021 - 11.2023
Member Service Representative
Hawaii Medical Service Association
11.2016 - 08.2021
Guest Service Agent/Front Desk
HOTEL MOLOKAI
07.2013 - 07.2016
High School Diploma - undefined
Aka'ula High School
Associate Degree - Liberal Arts
University of Hawai'i, Hilo College