Kalei De La Peña
Mililani,HI
Summary
Seeking a position in a structured environment where I can apply my current skills while continuing to expand my knowledge and grow professionally.
Overview
3
3
years of professional experience
Work History
Volunteer Coordinator
Oahu SPCA
10.2024 - Current
- Collaborated with other departments to maximize impact of volunteer efforts.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Facilitated communication between volunteers and organizational staff, ensuring alignment with goals.
Master esthetician
Float Euphoria
03.2024 - 08.2024
- Personalized skincare treatments and product recommendations.
- Upselling additional services or retail products during consultations or treatment sessions.
- Inventory management by tracking products used during treatments and replenishing stock as needed.
- Collaborated with a team of estheticians to develop new services and promotions for the spa menu.
- Maintained a clean and sanitary work environment, adhering to state regulations and spa policies.
Hospital Assistant/ Customer Service Representative
Horse Heaven Hills Pet Urgent Care
06.2021 - 03.2024
- Contributed to improved patient outcomes by accurately documenting vital signs, symptoms, and treatment plans in medical charts.
- Provided essential support during medical emergencies, promptly responding to staff needs and assisting with life-saving interventions.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Host/Busser
Bougie Brunch
07.2022 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Master Esthetician License -
Northwest Esthetics Academy
01.2024
Diploma -
Kennewick High school
Kennewick06.2021
Skills
- Critical thinking abilities
- Phone Etiquette
- Conflict resolution techniques
- HIPPA compliance
- Medical record keeping
- Organization/ Attention to detail
- Protocol and work flow improvement
- Sterilization and sanitation
- Surgical preparation
- Biohazard disposal
- Vital signs monitoring
- Customized-treatment plans
- Esthetics laser treatments
- Product sales
- Monitoring inventory and supplies
Accomplishments
Master esthetics program: PCA certified. Obtain consistent clientele with laser hair removal, IPL, microneedling, hydrodermabrasion, cryosliming, and tattoo removal.
Timeline
Volunteer Coordinator
Oahu SPCA
10.2024 - Current
Master esthetician
Float Euphoria
03.2024 - 08.2024
Host/Busser
Bougie Brunch
07.2022 - 10.2022
Hospital Assistant/ Customer Service Representative
Horse Heaven Hills Pet Urgent Care
06.2021 - 03.2024
Master Esthetician License -
Northwest Esthetics Academy
Diploma -
Kennewick High school
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