Kalei Reese
Columbus,GA
Summary
Experienced management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Relief Manager
Burger King
07.2023 - Current
- Supervise staff during high-volume shifts; ensure excellent customer service, adherence to operational standards, and resolving customer complaints
- Mastered point-of-service (POS) computer system for automated order taking-handled currency and credit transaction quickly and accurately
- Handle cash and credit transactions; count drawer and prepare bank deposits
- Train and instruct staff on daily procedures and policies
- Maintain sanitation, health, and safety standards
Assistance Manager
MWR
01.2022 - 06.2023
- Created staff schedules and supervised daily operations
- Managed banks deposits and reviewed Daily Activity Reports (DAR)
- Ensured compliance with health and safety procedures
Cashier
Burger King
09.2015 - 12.2021
- Answer customers' questions and provide information on procedures or policies.
- Maintain sanitation, health, and safety standards in work areas.
- Building loyal clientele through friendly and constant interaction
Education
Post University
Skills
- Certified in Word, Excel, PowerPoint, Publisher, Access, and Certified on Everfi
- Certification of completion for medical billing and coding in May 2021
- Certification for scribing https://trainingmedicalscribesorg/certificates/kevdgl6xyi
- Verbal and written communication
- Time management
- Team leadership
- Complex Problem-solving
- Documentation and reporting
- Conflict resolution
- Clear communication
- Computer skills
- Active listening
Certification
- Certified in Word, Excel, PowerPoint, Publisher, Access, and Certified on Everfi
- Certification of completion for medical billing and coding in May 2021
- Certification for scribing https://training.medicalscribes.org/certificates/kevdgl6xyi
Timeline
Relief Manager
Burger King
07.2023 - Current
Assistance Manager
MWR
01.2022 - 06.2023
Cashier
Burger King
09.2015 - 12.2021
Post University