Joel A.J. Clarke
Seagoville,TX
Summary
To gain employment with-in a fast pace and innovative company. Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
3
3
years of professional experience
Work History
Operations Manager
ABM Aviation
Dallas Fort Worth Airport, TX
05.2023 - Current
- Oversee all duties and operations/specialties, which include cleaning, security, training, and organizing services for American Airlines aircraft.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Administrator
Quell Protection
08.2022 - 05.2023
- Efficient data entry multitasking with Microsoft Office.
- Facilitate new hire training, cooperating with all departments for compliance in government policies.
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
Safety Specialist
Quell Protection
03.2022 - 08.2022
- Identifying, challenging, and reporting area security anomalies.
- Identification display and enforcing associated airport security regulations.
- Conducted safety inspections of workplace, identified hazards and provided corrective action recommendations.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
Lvl II Security Guard
Quell Protection
01.2022 - 03.2022
- Secure property and personnel by standing on post, scanning and controlling facilities, grounds, and access points.
- Maintain a secure and safe environment by monitoring access control systems, along with fire and trespassing exits.
- Acknowledge, review, and respond to all operational alarms and security-related situations.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
Terrell State Hospital
Terrell
09.2021 - 03.2022
- Administered care for psych patients, which includes supervising their day-to-day needs, has been met.
- Making sure they receive the required healthcare, use Holds in case patients' behavior could potentially cause harm to themselves or others.
- Used computer skills for reporting procedures and communicating patient care for Psych patients, information clearly and concisely, in a timely manner.
Education
Bachelors -
Huston-Tillotson University
01.2015
Bachelors - Computer Science
Langston University
01.2014
Skills
- Leadership
- American Airlines Certified Trainer
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Publisher
- Microsoft Access
- 3D design and engineering programs
- AutoCad 2009
- AutoCad 2010
- JCreator LE
- Production
- Process Improvement
- Customer Retention
- Business Planning
- Incidents management
- Inventory Management
- Workflow Optimization
- Performance reporting
- Program Administration
- Performance monitoring
Accomplishments
Throughout high school I managed to remain enrolled in various business classes and computer skilled oriented classes. In college I repeatedly made the Dean's List Honor Roll with a gpa of 3.5 for the 4 semester while maintaining my role on the University's basketball team.
Computertraining
- BCIS (Business Computer Information Systems), Experienced and Trained in Microsoft Office, Publisher, Word, Excel, and PowerPoint.
- Engineering Design Graphic, Auto Cad 2009 and 2010, Graphics, and 3D models.
- Technical Illustration, Project design associated with Auto Cad programs.
- Programming Concepts, Execute loops, and basic computer programming.
- Fundamental Computer Graphics, Developed skills in Java programming.
Affiliations
Throughout high school I managed to remain enrolled in various business classes and computer skilled oriented classes. In college I repeatedly made the Dean's List Honor Roll with a GPA of 3.5 for the 4 semester while maintaining my role on the University’s basketball team.
Timeline
Operations Manager
ABM Aviation
05.2023 - Current
Administrator
Quell Protection
08.2022 - 05.2023
Safety Specialist
Quell Protection
03.2022 - 08.2022
Lvl II Security Guard
Quell Protection
01.2022 - 03.2022
Terrell State Hospital
09.2021 - 03.2022
Bachelors -
Huston-Tillotson University
Bachelors - Computer Science
Langston University