Kaleigh Clark
Dallas,GA
Summary
Qualified professional with excellent customer service and communication skills, seeking to apply knowledge of banking and finance. Highly organized with an ability to prioritize tasks, manage multiple projects, and maintain accuracy in a fast-paced environment. Track record of success in providing customers with an exceptional banking experience, including handling customer inquiries, identifying customer needs, and providing financial solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pizza Shack
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Teller
Wells Fargo
07.2022 - 09.2024
- Focused on learning new skills and staying updated with industry changes
- Provided efficient and courteous service to customers at all times
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly
- Completed financial transactions, including deposits, withdrawals, and loan payments
- Greeted customers with professionalism and friendly and courteous demeanor
- Ensured that all customer data was kept confidential according to bank policy standards
- Verified the accuracy of customer account information prior to processing transactions
- Adhered to security and regulatory requirements surrounding financial transactions
- Updated account information for customers when requested, including address changes or name modifications
- Assisted management in bank opening and closing procedures
- Managed multiple currency types including foreign currencies when exchanging money for customers
Assistant General Manager
Culvers
03.2020 - 05.2022
- Managed day-to-day operations, ensuring high levels of customer service and satisfaction
- Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships
- Acknowledged outstanding staff performance to boost company morale and productivity
- Recruited and hired associates to meet business needs and requirements
- Performed weekly inventory audits to ensure accuracy of stock levels, pricing and product placement
- Coordinated training programs for new hires; created detailed job descriptions based on roles and responsibilities
- Stocked and replenished merchandise according to merchandising layouts
- Established and maintained relationships with vendors
- Ensured compliance with applicable laws governing wage and hour requirements as well as other labor standards
- Maintained a schedule for 60+ employees
Manager
Pizza Hut
07.2017 - 02.2020
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Managed day-to-day operations, including supervision and assignment delegation for 25 member team
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use
Education
High School -
North Paulding High School
Dallas, GASkills
- Dependable and reliable
- Personnel training and development
- Organized
- Detail-oriented
- Check payment processing
- Cash Handling
Certification
ATM Certification
References
References available upon request.
Timeline
Server
Pizza Shack
09.2024 - Current
Teller
Wells Fargo
07.2022 - 09.2024
Assistant General Manager
Culvers
03.2020 - 05.2022
Manager
Pizza Hut
07.2017 - 02.2020
High School -
North Paulding High School
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