Multi-talented individual with three (3) years of expertise assisting with all areas of customer services. Committed to supporting administrative duties such as charting, records management, and appointment scheduling while supporting coworkers in day-to-day operations.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Fogarty and Roberson Orthodontics
Tullahoma , TN
2023 - 05.2024
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Educated patients on proper oral hygiene techniques and habits.
Maintained a neat, clean and organized environment throughout the office.
Receptionist
Southern Tennessee Regional Health System
Winchester, TN
2021 - 2023
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for patients, customers, and other visitors.
Insurance Verification
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided support in resolving scheduling conflicts between Doctors.
HIPAA/OSHA
Reviewed medical records to ensure the accuracy of the required information needed for pre-authorization requests.
Small Town Creations
Self-employeed
Winchester, TN
06.2022 - Current
Design and Create Customized Vinyl Products and Apparel.
Education
BBA - Buisness Management
Liberty University
Lynchburg, VA
12-2025
Associate of Science - General Studies
Motlow State Community College
Tullahoma, TN
05-2022
High School Diploma -
Franklin County High School
Winchester, TN
05-2020
Skills
Clinical Support
Patient Relations
Medical terminology knowledge
Customer Service
Appointment Scheduler
Procedure Support
Bookkeeping
Supply Management
Call handling
Spreadsheet Management
Timeline
Small Town Creations
Self-employeed
06.2022 - Current
Dental Assistant
Fogarty and Roberson Orthodontics
2023 - 05.2024
Receptionist
Southern Tennessee Regional Health System
2021 - 2023
BBA - Buisness Management
Liberty University
Associate of Science - General Studies
Motlow State Community College
High School Diploma -
Franklin County High School
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