Kaleigh Davis
Winchester,TN
Summary
Dynamic professional with extensive experience in healthcare administration at Highpoint Health, excelling in patient registration and billing processes. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in database entry and cash management, consistently streamlining operations to improve efficiency and accuracy.
Overview
6
6
years of professional experience
Work History
Pre-Op Clerk/ Admissions Clerk
Highpoint Health
03.2025 - Current
- Processed patient registrations and maintained accurate records in electronic health systems.
- Assisted with appointment scheduling and managed front desk operations efficiently.
- Communicated effectively with patients to ensure understanding of services offered.
- Collaborated with healthcare professionals to streamline administrative workflows.
- Supported billing and insurance verification processes by gathering necessary documentation.
Small Business Owner
Self-employeed
06.2020 - Current
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed financial operations, including budgeting, forecasting, and cash flow management.
- Established vendor relationships to negotiate favorable terms and pricing for supplies.
- Streamlined operational processes to enhance efficiency and reduce costs.
Human Resources Assistant
University Of The South
08.2024 - 12.2024
- Assisted in recruitment processes, coordinating interviews and managing candidate communications.
- Facilitated onboarding sessions for new hires, streamlining integration into university culture and processes.
- Supported payroll processing by verifying timecards and resolving discrepancies efficiently.
- Temporary Job ( 90 days only )
Cardiology Office Receptionist
Southern Tennessee Regional Health System
01.2021 - 08.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between departments, facilitating timely patient care and information exchange.
- Assisted in maintaining patient records, ensuring accuracy and compliance with privacy regulations.
- Processed incoming calls, directing inquiries to appropriate personnel for effective resolution.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA08-2025
Associate of Science - Business
Motlow State Community College
Tullahoma, TN05-2022
High School Diploma -
Franklin County High School
Winchester, TN06-2020
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Administrative tasks
- Relationship building
- Database entry
- Quality management
- Schedule and calendar management
- Billing and coding
- Verbal and writing communication
Timeline
Pre-Op Clerk/ Admissions Clerk
Highpoint Health
03.2025 - Current
Human Resources Assistant
University Of The South
08.2024 - 12.2024
Cardiology Office Receptionist
Southern Tennessee Regional Health System
01.2021 - 08.2023
Small Business Owner
Self-employeed
06.2020 - Current
Bachelor of Science - Business Administration
Liberty University
Associate of Science - Business
Motlow State Community College
High School Diploma -
Franklin County High School