Work History
Overview
Education
Skills
Work Availability
Timeline
Hi, I’m

Kaleigh Drew

Henderson,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Kaleigh Drew

Work History

VeraBank

Relationship Banker
12.2023 - Current

Job overview

  • Streamlined account opening processes, improving customer experience and satisfaction.
  • Implemented cross-selling techniques, increasing product adoption among existing clients.
  • Ensured compliance with regulatory requirements, safeguarding bank's reputation and integrity.
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Collaborated with branch team members to improve overall performance and achieve sales targets consistently.

STARBUCKS COFFEE COMPANY
Henderson, TX

Barista
08.2022 - Current

Job overview

  • Developed strong communication and organizational skills through working on group projects.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

The Top Knot
Henderson, TX

Business Intern
08.2021 - 05.2022

Job overview

  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Overview

4
years of professional experience
4

Years of Post-Secondary Education

1

Year of College Education

Education

Arizona State University

Bachelor of Education from Early Childhood Education
Current

Henderson High School
Henderson, TX

High School Diploma
08.2018 - 05.2022

Skills

  • Conflict Mediation
  • Active Listening
  • Reading Comprehension
  • Retail Sales
  • Customer Assistance
  • Cash Handling
  • Strategic Selling
  • Conflict Resolution
  • Ability to Lift 40 Pounds
  • Safety and Cleanliness Standards
  • Team Cooperation
  • Answering Customer Questions
  • Goal-Driven
  • Leadership
  • Friendly and outgoing
  • Active listener
  • Reliability and punctuality
  • Toddler engagement techniques
  • Early childhood education
  • Creative play ideas
  • Behavior management strategies
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Relationship Banker

VeraBank
12.2023 - Current

Barista

STARBUCKS COFFEE COMPANY
08.2022 - Current

Business Intern

The Top Knot
08.2021 - 05.2022

Henderson High School

High School Diploma
08.2018 - 05.2022

Arizona State University

Bachelor of Education from Early Childhood Education

Similar Profiles

CREATE PROFILE
Kaleigh Drew