Kaleigh Hudson
Emporia,KS
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Dick's Sporting Goods, Inc
11.2022 - 05.2025
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Responded to customer requests for products, services, and company information.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Car Wash Attendant
Mr. G's Express Wash
08.2025 - Current
- Provided exceptional customer service by recommending and advising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Received check, cash, and credit card payments from customers, gave back balance, and maintained accounts of payments received on a daily basis.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Education
Bachelor of Science - Business Administration
Emporia State University
Emporia, KS12-2027
Skills
Time Management
Leadership
Marketing
Teamwork
Communication
Customer Service
Tech-savvy
Creativity
Timeline
Car Wash Attendant
Mr. G's Express Wash
08.2025 - Current
Customer Service Specialist
Dick's Sporting Goods, Inc
11.2022 - 05.2025
Bachelor of Science - Business Administration
Emporia State University