Kaleigh Kessler
Springfield,MO
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Work Study Student
OTC
Springfield, MO
09.2023 - Current
- Provided support to faculty and staff by responding to inquiries and requests for information.
- Greeted visitors warmly in a professional manner while providing assistance when needed.
- Maintained accurate records of student attendance in class or events held on campus.
Crew Member
Arbys Restaurant
Nixa, MO
04.2019 - 12.2020
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups and bags.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Presented orders to guests within anticipated service times.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Explained current promotional information and items to patrons.
- Assisted management with inventory control and stock ordering.
Education
High School Diploma -
Nixa High School
Nixa, MO05.2021
Some College (No Degree) - Early Childhood Education
Ozarks Technical Community College
Springfield, MOSkills
- Document Management
Affiliations
- I love to be outdoors
- Being around children keeps my mind in a good place
Accomplishments
Arbys
- In high school I got an award for most improved student
- When in foster care I was in a program and they wanted me to go to talk with the higher up but then Covid hit.
Certification
- I have my high school Diploma
- I am certified by the state
- Clean background check.
Languages
English
Professional
References
References available upon request.
Timeline
Work Study Student
OTC
09.2023 - Current
Crew Member
Arbys Restaurant
04.2019 - 12.2020
High School Diploma -
Nixa High School
Some College (No Degree) - Early Childhood Education
Ozarks Technical Community College
- I have my high school Diploma
- I am certified by the state
- Clean background check.
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