Kaleigh LLoyd
Dallas,TX
Summary
Dynamic customer care professional with a proven track record at Pinnacle Propane, excelling in client relations and revenue generation. Skilled in strategic analysis and effective communication, I consistently enhance customer experiences and drive sales through meticulous attention to detail and proactive problem-solving.
Overview
6
6
years of professional experience
Work History
Customer Care Representative/Sales
Pinnacle Propane
Irving
10.2024 - Current
- Addressed customer and company inquiries regarding propane sales through comprehensive call management.
- Oversaw order and payment workflows, ensuring prompt inquiry resolution and accurate data input
Customer Service Representative
Ups Store
02.2023 - 01.2024
- Streamlined customer document processes by offering editing, shipping, faxing, and scanning solutions.
- Enhanced customer experience by managing drop-off services, processing Amazon orders, and delivering reliable notary solutions
Sales Associate
Bank of America
Dallas
04.2020 - 09.2022
- Coordinated prompt handling of inbound and outbound calls, effectively responding to requests for account information, products, and services.
Sales Associate
All Clear
Dallas
03.2020 - 09.2022
- Engaged customers to promote products and highlight available opportunities.
Facilitated customer assistance to improve service experience.
Provided detailed information on promotions and product offerings to maximize engagement. - Sustained and accomplished established goals.
Education
Bachelors Degree - Business Administration & Liberal Arts
Texas A&M University- Commerce
Commerce, Tx12.2019
Diploma -
Cedar Hill High School
Cedar Hill, Tx01.2016
Skills
- Client Relations Speciallist
- Focused Dialogue Facilitation
- Strategic Analysis
- Troubleshooting Aptitude
- Effective communication
- Diplomatic Communication
- Revenue Generation Expertise
- Meticulous Precision
Awards
- Met Sales Target, Received a bonus for meeting/exceeding the target goal for the month.
- Most Improved Award, An accolade highlighting growth and improvement.
Languages
Sign Language
Affiliations
- Church Choir
Accomplishments
- Awarded for exceptional sales performance, consistently surpassing monthly targets and driving significant revenue growth
- Honored with 'Most Improved' award for significant advancement and demonstrated excellence
Languages
Sign Language
Limited
Timeline
Customer Care Representative/Sales
Pinnacle Propane
10.2024 - Current
Customer Service Representative
Ups Store
02.2023 - 01.2024
Sales Associate
Bank of America
04.2020 - 09.2022
Sales Associate
All Clear
03.2020 - 09.2022
Bachelors Degree - Business Administration & Liberal Arts
Texas A&M University- Commerce
Diploma -
Cedar Hill High School