Kaleigh Pasell
Narragansett
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in working with people, specifically athletes. Ready to help team achieve company goals and provide the best care for customers. Detail-oriented team player. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Beverage Cart Girl
Stonington Country Club
05.2023 - Current
- Greeted each guest warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service.
- Recorded and entered beverage orders into point-of-sale system.
- Displayed detailed and thorough knowledge of culinary and beverage items and offered product suggestions to customers.
- Responded to customer questions and suggestions regarding services and assisted with event details and clean-up before and after serving times.
- Provided attentive service and proactively assessed guest needs.
- Monitored food and beverage supplies, assisting with restocking when needed.
Food Service Worker
Paddys Beach Club
05.2020 - 08.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers and provided outstanding customer service.
- Delivered correct food items to tables according to order documentation.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
Sales Floor Associate
TJX Companies
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Recommended accessories and complementary purchases to boost revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Ice Cream Server
Coldstone Creamy
05.2019 - 09.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelors in Kinesiology - Kinesiology
University of Rhode Island
Kingston, RI05.2026
High School Diploma -
Westerly High School
Westerly, RI05.2022
Skills
- Suggestive Selling
- Production Standards
- Health Code Requirements
- Customer Service
- Operate Cash Register
- Store Policies and Procedures
- Team Cooperation
- Cleaning and Sanitizing
- Time Management
- Effective Multitasking
Hobbies
- Working Out
- Playing Tennis
- Travelling
- Reading
Timeline
Beverage Cart Girl
Stonington Country Club
05.2023 - Current
Sales Floor Associate
TJX Companies
10.2020 - 02.2021
Food Service Worker
Paddys Beach Club
05.2020 - 08.2023
Ice Cream Server
Coldstone Creamy
05.2019 - 09.2019
Bachelors in Kinesiology - Kinesiology
University of Rhode Island
High School Diploma -
Westerly High School
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