Kaleigh Sheets
Lafayette,IN
Summary
Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well trained in the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Medicaid Eligibility Specialist
Maximus
West Lafayette, IN
04.2024 - 01.2025
- Assisted individuals with the completion of complex paperwork related to their application process.
- Advised clients on how best to utilize available resources in order to meet their needs.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Utilized various software and tools such as microsoft, excel, and more to streamline processes and optimize performance.
Materials Handler
GXO Logistics
Lebanon, Indiana
08.2021 - 02.2024
- Collaborated with purchasing department personnel to ensure timely receipt of ordered items.
- Utilized barcode scanners to accurately track items throughout the warehouse system.
- Kept accurate records of all transactions related to material handling operations including receipts, dispatches, inventory counts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Receptionist Administrator
Joes Radiator
Frankfort, Indiana
08.2019 - 09.2021
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Created presentations using Microsoft Office software applications.
- Facilitated smooth communication between staff and senior management through diligent message delivery.
Cashier
Walmart
Lafayette, Indiana
07.2016 - 08.2019
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed customer payments quickly and returned exact change and receipts.
- Issued receipts, refunds, credits or change due to customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Associate of Business Administration - Human Resources Development, Business Administrati
Ivy Tech Community College of Lafayette
Lafayette, Indiana08-2025
High School Diploma -
Frankfort Highschool
Frankfort, Indiana08-2017
Skills
- Policy interpretation
- Eligibility determination
- Application processing
Timeline
Medicaid Eligibility Specialist
Maximus
04.2024 - 01.2025
Materials Handler
GXO Logistics
08.2021 - 02.2024
Receptionist Administrator
Joes Radiator
08.2019 - 09.2021
Cashier
Walmart
07.2016 - 08.2019
Associate of Business Administration - Human Resources Development, Business Administrati
Ivy Tech Community College of Lafayette
High School Diploma -
Frankfort Highschool