Summary
Overview
Work History
Skills
Timeline
Generic

Kaleigh Wheaton

Denver,CO

Summary

Bartender/Server with 7 years of experience. Committed to surpassing customer expectations for service efficiency and quality. Fast learner who quickly adapts to new work systems and food and beverage menus.

Overview

5
5
years of professional experience

Work History

Support Staff Member

Fish N Beer
11.2024 - Current
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Completed daily side work and opening and closing duties without fail.

Bartender

First Draft Taproom & Kitchen
05.2024 - Current
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.

Server

Shakespeare's Pub
02.2024 - 04.2024
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • Communicated professionally with customers, colleagues and supervisors
  • Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods
  • Kept dining areas presentable and customer-ready, quickly handling spills, and resetting tables
  • Followed up with customers to check on food, drinks and requests.

Bartender

The Library Kitchen & Taphouse
10.2020 - 04.2024
  • Tapped beer kegs and served draft beer, bottled alcoholic beverages, mixed alcoholic beverages, and frozen beverages
  • Recommended current products and limited promotions to upsell beverage orders
  • Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
  • Balanced efficiency with exceptional service to manage guests in high-volume environment
  • Checked ID cards to verify age requirements for customers purchasing alcohol
  • Prepared various alcoholic and non-alcoholic beverages for patrons.

Skills

  • Order Management
  • Time Management
  • Interpersonal Skills
  • Calm Demeanor
  • Suggestive Selling
  • Memory Retention
  • POS operation
  • Strong Work Ethic
  • Reliable and Responsible

Timeline

Support Staff Member

Fish N Beer
11.2024 - Current

Bartender

First Draft Taproom & Kitchen
05.2024 - Current

Server

Shakespeare's Pub
02.2024 - 04.2024

Bartender

The Library Kitchen & Taphouse
10.2020 - 04.2024

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Kaleigh Wheaton