Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleighna Snodgrass

Holtwood,PA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and inventory management, notably at Cracker Barrel Restaurant. Excelled in building relationships and enhancing customer experiences through effective problem-solving and teamwork. Demonstrated reliability and professional appearance, contributing to significant improvements in customer satisfaction and store efficiency.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Cracker Barrel Restaurant
Lancaster, PA
02.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Food and Beverage Attendant

Dutch Wonderland
Lancaster, PA
04.2021 - 12.2023
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.

Academy Support

Spooky Nook Sports
Manheim, PA
02.2021 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma - Allied Health Program

Penn Manor High School
Millersville, PA

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Reliability and punctuality
  • Flexible schedule
  • Product knowledge
  • Relationship building
  • Professional appearance
  • Phone etiquette

Timeline

Retail Sales Associate

Cracker Barrel Restaurant
02.2024 - Current

Food and Beverage Attendant

Dutch Wonderland
04.2021 - 12.2023

Academy Support

Spooky Nook Sports
02.2021 - 12.2022

High School Diploma - Allied Health Program

Penn Manor High School
Kaleighna Snodgrass