Kalen Harris
Indian Head,MD
Summary
Developed strong rapport-building and problem-solving skills in client-focused environment. Thrives in roles requiring effective communication and personalized service. Looking to transition these skills into new field, contributing to team success and client satisfaction.
Overview
2
2
years of professional experience
Work History
Life Insurance Broker
SFG Symmetry
Remote
11.2025 - Current
- Evaluated client needs to recommend suitable life insurance products.
- Collaborated with financial planners to create comprehensive strategies that included life insurance as an essential component for clients'' financial security.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough risk assessments to determine appropriate coverage levels for clients based on their unique circumstances.
Administrative Assistant
Aireco
Waldorf, MD
04.2024 - 04.2025
- Assisted in managing office supplies and inventory, ensuring efficient availability for team needs.
- Coordinated scheduling of meetings and appointments, enhancing organizational effectiveness.
- Prepared and maintained accurate electronic and physical filing systems for easy access to information.
- Supported the development of internal communications, improving team collaboration and information flow.
- Assisted in managing financial records and transactions. Supported preparation of financial statements and reports. Aided in budget tracking and expense monitoring.
Crew Trainer
Raising Canes
Waldorf, MD
04.2024 - 04.2025
- Trained new crew members on operational procedures and customer service standards.
- Assisted in scheduling shifts to ensure optimal staffing levels during peak hours.
- Implemented process improvements that streamlined daily operations and increased efficiency.
- Set positive example for team members by providing high-quality, efficient service.
Education
Currently - Business Administration
College of Southern Maryland
Laplata, MD03-2027
High School Diploma -
Henry E. Lackey
Indian Head, MD06-2023
Skills
- Goal-oriented mindset
- Resilience and persistence
- Data entry
- Office administration
- Financial planning and Budgeting
- Computer skills
- Project planning and development
- Accounting and bookkeeping
Timeline
Life Insurance Broker
SFG Symmetry
11.2025 - Current
Administrative Assistant
Aireco
04.2024 - 04.2025
Crew Trainer
Raising Canes
04.2024 - 04.2025
Currently - Business Administration
College of Southern Maryland
High School Diploma -
Henry E. Lackey