Kalena Stuart
Atlanta,GA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Host
Snooze
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales Associate
IKEA
09.2021 - Current
- Achieved customer satisfaction rating of 95% by actively listening to customer needs and delivering personalized product recommendations, showcasing exceptional customer service skills.
- Collaborated with across-functional team to devise and implement successful sales strategies.
- Ensured product availability and minimized stock discrepancies by maintaining precise and well-organized inventory system.
- Keep track of product reports by analyzing market data and customer trends .
- Worked with store managers to implement new displays, promotions and store layout changes.
- Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
- Completed data entry tasks with accuracy and efficiency.
Assistant Teacher
Primrose School of Buckhead
10.2022 - 03.2023
- Conducted daily classroom management tasks, including maintaining student records, tracking attendance, and organizing educational materials to create organized and conducive learning environment.
- Assisted with feeding children and changing diapers, ensuring their physical needs were met.
- Organized and supervised outdoor activities that promoted physical activity and improved coordination.
- Developed and implemented health and safety protocols that ensured safety of children in daycare.
- Communicate with parents and follow up with their child's development.
- Follow all safety rules and regulation while in facility.
Hookah/Server
Match
06.2022 - 09.2022
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and drinks.
- Operated cash register , credit card machine, and other electronic equipment accurately and efficiently.
- Adapted quickly to changes in restaurant environment to provide best service possible.
- Consistently maintained high level of customer satisfaction by providing friendly, efficient service.
- Demonstrated strong multitasking skills by efficiently managing multiple tables, prioritizing tasks, and ensuring all guests received great dining experience.
- Monitored inventory levels to ensure product availability and accuracy of inventory records.
Group Leader
SCO Family of Services
06.2019 - 09.2021
- Created positive learning environment for students by encouraging critical thinking and problem solving.
- Assisting children with homework, projects and overall academics.
- Facilitated small group activities and provided one-on-one support to students, improving their understanding and engagement in learning process.
- Collaborated with colleagues and parents to assess individual student progress, addressing any academic or behavioral concerns promptly and effectively.
- Follow all safety rules and regulations while in facility.
Paraprofessional
Home Care of New York
03.2021 - 08.2021
- Assisted teachers in creating and implementing engaging lesson plans, resulting in improved student participation and learning outcomes.
- Provided one-on-one support to students with special needs, adapting materials and activities to meet their individual needs ,and promoting their academic and social development.
- Utilized strong organizational and multitasking skills to manage administrative tasks such as record keeping, scheduling, and communication with parents and school staff.
- Collaborated with colleagues to develop and implement behavior management strategies, resulting in positive and inclusive classroom environment.
Activity Specialist
Medgar Evers Cornerstone Program
07.2018 - 09.2019
- Supervised campers during activities to ensure safety and adherence to rules.
- Escorted youth to social events in community.
- Assisting children with homework, projects and overall academics.
- Follow all safety rules and regulations while in facility.
- Developed and implemented comprehensive summer camp curriculum that incorporated physical activities, educational projects, and recreational outings.
Sales Associate/Cashier
Eataly
08.2016 - 06.2018
- Managed transactions with customers using cash or credit.
- Issued receipts, refunds and exchanges where applicable.
- Resolve customer complaints and assist with relevant information.
- Engaged in Greeting, Engaging & Thanking customers.
- Organize and maintain spotless area for Takeout/Delivery staging areas.
- Trained and coached new hires on best practices and customer service standards.
Receptionist/Floater
MLK After School Program
12.2015 - 12.2016
- Greeted Parents in friendly and professional manner.
- Oversaw material and equipment preparation for after school activities.
- Recognized and responded to students' individual needs and learning styles Created reports and hand out documents as requested by office manager.
- Follow all safety rules and regulations while in facility
Education
Some College (No Degree) -
Georgia State University
Atlanta, GASome College (No Degree) -
Borough Of Manhattan Community College
New York City, NYHIGH SCHOOL DIPLOMA -
Benjamin Banneker
Brooklyn, NY06.2013
Skills
- Sales Development
- Problem-Solving Skills
- Excellent People Skills
- Exceptional Customer Service
Timeline
Host
Snooze
10.2023 - Current
Assistant Teacher
Primrose School of Buckhead
10.2022 - 03.2023
Hookah/Server
Match
06.2022 - 09.2022
Sales Associate
IKEA
09.2021 - Current
Paraprofessional
Home Care of New York
03.2021 - 08.2021
Group Leader
SCO Family of Services
06.2019 - 09.2021
Activity Specialist
Medgar Evers Cornerstone Program
07.2018 - 09.2019
Sales Associate/Cashier
Eataly
08.2016 - 06.2018
Receptionist/Floater
MLK After School Program
12.2015 - 12.2016
Some College (No Degree) -
Georgia State University
Some College (No Degree) -
Borough Of Manhattan Community College
HIGH SCHOOL DIPLOMA -
Benjamin Banneker
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