Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kalend Hunter

San Diego,CA

Summary

Enthusiastic and self-motivated Store Manager specializing in exceeding expectations in business and management settings. Focused professional skilled at building, training, and developing employees on excellent customer experience skills and sales techniques while overseeing all aspects of a higher volume retail business.

Overview

3
3
years of professional experience

Work History

Store Manager

Vans
03.2023 - Current
  • Developed positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Ability to de-escalate high stress situations with both external and internal customers experience remaining top priority
  • Develop and implemented successful staff engagement and succession plans. Promoted 3 associates to Supervisors
  • Oversaw loss prevention efforts, minimizing shrinkage by focused training and development of team through LP policies/procedures/practices
  • Upheld and communicated store standards to team through coaching and development.
  • Managed labor and developed business acumen within leaders and associates.
  • Planned and executed business strategies to maximize profit while maintaining superior focus on customer experience.

Assistant Store Manager

Vans
08.2021 - 03.2023
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Reinforced loss prevention policies while maintaining welcoming environment for all customers. L
  • Increased associate retention by training and developing staff in effective customer experiences techniques, loss prevention priorities, product knowledge, and development plans.
  • Created and maintained safe and secure work environments for employees.

Education

Associate of Arts - English

Cuyamaca College
El Cajon, CA

High School Diploma -

Valhalla High School
El Cajon, CA
05.2012

Skills

  • Outstanding communication skills
  • Management Team Building
  • Scheduling
  • Leading Staff Meetings
  • Hiring and Onboarding
  • Product Merchandising
  • Inventory Management
  • Problem-Solving
  • Schedule Management
  • Personnel development
  • Employee Training

References

Garrett List, Store Manager from Vans 

(619) 450-4616  Gj.list123@gmail.com


Mayra Estrada, General Manager of URBN Leaf

(619) 201-6555  Mnestrada8709@gmail.com



Timeline

Store Manager

Vans
03.2023 - Current

Assistant Store Manager

Vans
08.2021 - 03.2023

Associate of Arts - English

Cuyamaca College

High School Diploma -

Valhalla High School

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Kalend Hunter