I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
14
14
years of professional experience
Work History
Police Officer
Downey Police Department - Government Agency
Downey, CA
04.2021 - Current
Patrolled assigned areas to detect and prevent criminal activity.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Assisted with the enforcement of all applicable laws, ordinances, and regulations.
Prepared detailed reports on incidents and arrests made.
Responded to emergency calls for service and provided assistance as needed.
Conducted traffic stops in accordance with departmental protocol.
Maintained order during civil disturbances or protests.
Provided security at public events such as parades, concerts, or sporting events.
Retail Service Specialist
The Automobile Club of Southern California
Tustin, Ca
09.2016 - Current
Knowledge of the California DMV system, proficient in Microsoft office, my goal is to provide a high level of customer service in a team environment.
Correctional Deputy Sheriff
Los Angeles County Sheriff Department
Los Angeles, CA
05.2020 - 04.2021
Maintained order and security within the jail facility by monitoring inmates' activities, enforcing rules, and conducting searches.
Supervised inmate visits to ensure proper conduct of visitors, as well as compliance with established visitation policies.
Patrolled housing units on a regular basis to identify potential safety hazards and take corrective action when necessary.
Conducted investigations into alleged rule violations or misconduct involving inmates and staff members.
Searched inmate living areas for contraband items such as weapons or drugs using metal detectors or other specialized equipment.
Assisted in transporting prisoners between correctional facilities or institutions for court hearings or medical appointments.
Photopass Photographer
Disneyland Resort
Anaheim, CA
08.2012 - 09.2016
Primary duties include providing exceptional customer service, capturing guest experience using the latest digital technology, taking and fulfilling orders, general cleaning, stocking items and keeping inventory, review and editing images using editing software. Ensure the safety of the guests and performers, crowd control.
Sales Associate
Old Navy
Orange, Ca
12.2010 - 04.2014
Responsible for receiving, unpacking, processing, organizing, storing, packaging and labeling merchandise, Resolve customer complaints in a proactive manner, responsible for processing refunds and exchanges while managing the cash drawer, train other staff members to work as a cashier.
Newborn Photographer
Our 365
Anaheim, Ca
06.2011 - 08.2012
Comply with hospital policies, HIPAA regulations, security, safety, sanitation, and infection control guidelines, develop and maintain a team player relationship with co-workers, the District Manager, and Hospital Partners, perform maintenance of camera equipment to avoid service problems, Photograph newborn babies in a hospital setting
Education
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Santiago Canyon College
Skills
High level of integrity
crime prevention methods
Shift work experience
Observant
Criminal Investigations
Traffic direction
Community Engagement
Conflict de-escalation
Investigative skills
Firearms proficiency
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.