Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kalene Arriaga

Anaheim,Ca

Summary

I have an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Overview

14
14
years of professional experience

Work History

Police Officer

Downey Police Department - Government Agency
Downey, CA
04.2021 - Current
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Prepared detailed reports on incidents and arrests made.
  • Responded to emergency calls for service and provided assistance as needed.
  • Conducted traffic stops in accordance with departmental protocol.
  • Maintained order during civil disturbances or protests.
  • Provided security at public events such as parades, concerts, or sporting events.

Retail Service Specialist

The Automobile Club of Southern California
Tustin, Ca
09.2016 - Current
Knowledge of the California DMV system, proficient in Microsoft office, my goal is to provide a high level of customer service in a team environment.

Correctional Deputy Sheriff

Los Angeles County Sheriff Department
Los Angeles, CA
05.2020 - 04.2021
  • Maintained order and security within the jail facility by monitoring inmates' activities, enforcing rules, and conducting searches.
  • Supervised inmate visits to ensure proper conduct of visitors, as well as compliance with established visitation policies.
  • Patrolled housing units on a regular basis to identify potential safety hazards and take corrective action when necessary.
  • Conducted investigations into alleged rule violations or misconduct involving inmates and staff members.
  • Searched inmate living areas for contraband items such as weapons or drugs using metal detectors or other specialized equipment.
  • Assisted in transporting prisoners between correctional facilities or institutions for court hearings or medical appointments.

Photopass Photographer

Disneyland Resort
Anaheim, CA
08.2012 - 09.2016
Primary duties include providing exceptional customer service, capturing guest experience using the latest digital technology, taking and fulfilling orders, general cleaning, stocking items and keeping inventory, review and editing images using editing software. Ensure the safety of the guests and performers, crowd control.

Sales Associate

Old Navy
Orange, Ca
12.2010 - 04.2014
Responsible for receiving, unpacking, processing, organizing, storing, packaging and labeling merchandise, Resolve customer complaints in a proactive manner, responsible for processing refunds and exchanges while managing the cash drawer, train other staff members to work as a cashier.

Newborn Photographer

Our 365
Anaheim, Ca
06.2011 - 08.2012
Comply with hospital policies, HIPAA regulations, security, safety, sanitation, and infection control guidelines, develop and maintain a team player relationship with co-workers, the District Manager, and Hospital Partners, perform maintenance of camera equipment to avoid service problems, Photograph newborn babies in a hospital setting

Education

undefined

Santiago Canyon College

Skills

  • High level of integrity
  • crime prevention methods
  • Shift work experience
  • Observant
  • Criminal Investigations
  • Traffic direction
  • Community Engagement
  • Conflict de-escalation
  • Investigative skills
  • Firearms proficiency

Accomplishments

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

Police Officer

Downey Police Department - Government Agency
04.2021 - Current

Correctional Deputy Sheriff

Los Angeles County Sheriff Department
05.2020 - 04.2021

Retail Service Specialist

The Automobile Club of Southern California
09.2016 - Current

Photopass Photographer

Disneyland Resort
08.2012 - 09.2016

Newborn Photographer

Our 365
06.2011 - 08.2012

Sales Associate

Old Navy
12.2010 - 04.2014

undefined

Santiago Canyon College
Kalene Arriaga