Kat West
Anaheim,CA
Summary
Dynamic Nutritional Microscopist at 5D Wellness, adept in live and dry blood analysis, delivering tailored nutritional advice. Proven customer service skills and a strong ability to collaborate enhance member satisfaction. Skilled in data analysis and conflict resolution, I thrive in fast-paced environments, ensuring operational efficiency and promoting wellness program engagement.
Offering strong communication and interpersonal skills at Ascended Wellness as a Member Service Representative and Sales Associate with commitment to learning and growing within member service environment. Brings foundational understanding of customer service principles and ability to quickly learn new systems and processes. Ready to use and develop problem-solving and data entry skills in Member Service Representative role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nutritional Microscopist
5D Wellness
11.2025 - Current
- Live and Dry Blood Analysis.
- Ability to use a microscope in a professional setting to specifically look at client's blood to give the nutritional advice.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Member Service Representative and Sales Associate
Ascended Wellness
05.2023 - Current
- Assisted members with inquiries regarding services and programs, ensuring high satisfaction levels.
- Processed member registrations and account updates accurately, maintaining data integrity within systems.
- Educated members on wellness programs, promoting engagement and utilization of available resources.
- Collaborated with team to resolve membership issues quickly, enhancing operational efficiency.
Education
Bachelor of Science - Public Health Sciences
University of California, Irvine
Irvine, CA06-2028
Skills
- Customer service
- Inventory management
- Sales techniques
- Data analysis
- Sales support
- Data entry
- Membership management
- Conflict resolution
- Team collaboration
- Time management
- Process improvement
- Financial reporting
- Technical troubleshooting
- Project coordination
Certification
- Licensed Nutritional Microscopist - July 2024 to current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Nutritional Microscopist
5D Wellness
11.2025 - Current
Member Service Representative and Sales Associate
Ascended Wellness
05.2023 - Current
Bachelor of Science - Public Health Sciences
University of California, Irvine