Kalesha Hazelton
Business Management
Summary
Outgoing Leader with experience overseeing multiple tasks and Leading employees successfully. Hardworking professional, committed to providing outstanding customer service and assistance. Prioritizing Projects to achieve high set goals. Interested in learning new areas of interest. I am hard working and super dedicated to always succeeding in any career or personal setting.
Overview
16
16
years of professional experience
Work History
Clover Specialist Supervisor
Eternity Payments LLC
St. Petersburg, United States
01.2020 - Current
- Collaborated in timely processing of billing and accounts receivables.
- Monitored and directed incoming mail and prepared outgoing mail.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Assisted Merchants on the Clover System to help show them how to Use it Properly and more efficiently.
- Worked on daily leads list through Excel spread sheet
- Monitored volume amounts and helped maintain great customer service.
General Merchandise Manager
Shopko
Rochester, MN
03.2017 - 09.2023
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Set and managed merchandise budgets to maximize profits and control expenses.
- Negotiated pricing with vendors to achieve maximum profitability.
- Built schedules around up coming Sales predictions and operations.
- Hiring all around successfully staff
Store Manager
Tommy Bahama
Sarasota, FL
11.2017 - 11.2019
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Traveled the District to help with other sistering stores
- Hired an all around successful team
- Business analysis
- Payroll
Store Manager
Chico's FAS
Fort Myers, FL
02.2015 - 03.2017
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Category Manager
Victoria's Secret & PINK
Rochester, MN
11.2013 - 02.2015
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Store Manager
Vanity Shops
Rochester, MN
05.2007 - 11.2013
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Chippewa Falls High School
Chippewa Falls, WI 08.2009 - 07.2010
Associate of Arts - Cosmetology Education
The Salon Professional Academy - Eau Claire
Eau Claire, WI 06.2010 - 02.2012
Skills
Leadership
Dedication
Operations
Computer skills
Customer Service
Drive to think outside the box
Human resource Skills
Account Management
Time Efficient
Reliable
Free Flying Parrots
I have a fun educational brand called, Fids of Freedom, this is a place where Parrot owners who are searching for help can go to get the right information on how to care for a parrot properly and also how to Teach their bird to be free by teaching it outdoor Free Flight.
Timeline
Clover Specialist Supervisor
Eternity Payments LLC
01.2020 - Current
Store Manager
Tommy Bahama
11.2017 - 11.2019
General Merchandise Manager
Shopko
03.2017 - 09.2023
Store Manager
Chico's FAS
02.2015 - 03.2017
Category Manager
Victoria's Secret & PINK
11.2013 - 02.2015
Associate of Arts - Cosmetology Education
The Salon Professional Academy - Eau Claire
06.2010 - 02.2012
High School Diploma -
Chippewa Falls High School
08.2009 - 07.2010
Store Manager
Vanity Shops
05.2007 - 11.2013