Kaley Canepa Delaune

Dynamic and motivated professional with over 6.5 years of experience in Entergy Power Delivery Operations, specializing in local network management, work management, and regional business processes. Proven track record of driving team success through diligent work, meticulous attention to detail, and exceptional organizational skills. Rapidly masters new tasks and is dedicated to continuous personal and professional growth while driving improvements within Power Delivery. Passionate about fostering a collaborative environment that encourages individual excellence and collective achievement.

Operations Coordinator

Entergy, New Orleans, LA November 2024- Present

• Manage Service and Reliability schedule for Tulane Network and oversee Service Department and Service Foreman
• Develop and Implement Operation Procedures while following company safety rules, standards, and customer commits
• Collaborate with cross functional groups: Engineering, Customer Service, Work Management, Contract Compliance, Data Maintenance, and Vegetation to ensure Network is achieving all metrics and functioning at a high level
• Lead Insourcing Initiative by sending out monthly reports and future look ahead; came up with gameplan for entire region and coordinate Network workload to ensure Tulane is insourcing the most in the Region
• Create new automation and processes to help group function at a high level and be more productive
• Respond to emergencies and call outs as needed
• Support Supervisors and fill in when absent

Planner/Scheduler I

Entergy, New Orleans, LA January 2023- November 2024

• Manage long cycle work orders through the entirety of the process from approval through completion along with missed commits
• Coordinate with Networks on weekly schedules and adherence
• Manage the weekly planned outage schedule and coordinate with affected groups
• Ensure Networks are meeting Customer Commits, Schedule Adherence, and Roll Time; develop plan for when metrics are not being met or research root cause for Networks
• Analyze Reports: Missed Commits, Percent Idle, FldComplete, and Work Backlog

Asst-Administrative III

Entergy, Jefferson, LA February 2022- January 2023

• Analyze budget and monthly expenses of the region and review with Supervisors
• Generate reports and support networks office operations
• Pull Quarterly Update numbers to be presented by Sr. Region Manager for South Region
• Teams: Click Timesheets, Storm Assist, Manual Strom Restoration Spreadsheet for 3 Regions, and NJUNs

Service Operator

Entergy, New Orleans, LA January 2019- February 2022

• Maintain accurarcy of all crew employees' time entry, vacation, and illness activity
• Dispatch trouble and assign work as needed
• Manage office concerns/needs, reconcile corporate card, and sent up meetings
• Booked travel arrangements for all employees and maintained monthly expense report

Corporate Wellness and Fitness Intern

EXOS at MD Anderson Cancer Center, Houston, TX May 2018- July 2018

Disney College Program

The Walt Disney Company, Orlando, FL January 2017- July 2017

Operations Coordinator

Entergy, New Orleans, LA November 2024- Present

LSU Ambassador

LSU, Baton Rouge, LA August 2015- May 2018

• Collaborate with other ambassadors on community service events.
• Advise students about resources on campus, scheduling classes, and next steps to become a LSU student