Kaley Mund
DoorDash Inc.
Federal Way,WA
1
Certification
3
years of professional experience
Customer Service Associate experienced in fast-paced food service and guest communication. Achieved order accuracy and positive customer experiences through effective time management and adaptability. Focused on delivering safe food and enhancing overall service quality.
Work History
Food Delivery Driver
1 Year 4 Months- Picked up and delivered orders using Dasher app, following navigation routes and delivery instructions.
- Verified order accuracy before departure, reducing customer issues and incomplete deliveries.
- Communicated promptly with customers about substitutions, drop-off details, and delivery status updates.
- Maintained food safety and handling standards during transport, preserving order quality and presentation.
Customer Service Representative
1 Year 1 Month- Greeted guests, answered menu questions, and provided efficient service during high-volume periods.
- Maintained a clean and organized workspace.
- Provided correct change to customers while following cash handling policies and procedures.
- Used POS system to enter orders, process payments and issue receipts.
Camp Counselor Volunteer
3 Years- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted in meal preparation duties such as serving food or cleaning up after meals.
- Mentored younger or less experienced campers, providing guidance and support when needed.
Education
High School Diploma
- Honoree of English
- Completed AP course in Language
- 3.5 GPA
Skills
Time management
Adaptability and flexibility
Problem-solving
Customer service
Certification
Food Handler's card
Timeline
Food Delivery Driver
DoorDash Inc.
07.2025 - CurrentRead More
Customer Service Representative
Opportunity Village
11.2024 - 12.2025Read More
Camp Counselor Volunteer
YMCA
06.2023 - 06.2026Read More
Palo Verde High School
High School Diploma
Read More