Kaley Perez
Huntsville ,Texas
Summary
Excelled in teamwork, collaboration, and problem-solving, significantly enhancing customer satisfaction. Skilled in clear communication and sales expertise, adept at fostering positive customer relationships and achieving sales targets.
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel, Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills.
Overview
1
1
year of professional experience
Work History
Team Member
Whataburger
Huntsville, TX
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Customer Service Cashier
Sonic
Huntsville, TX
06.2024 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to manger/ team lead .
- Processed customer orders and accurately handled payment transactions.
Cashier
3 Spoons Yogurt
Huntsville, TX
10.2023 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Huntsville High School
Huntsville, TXSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Flexible schedule
- Complex Problem-solving
- Sales expertise
- FLUENT IN LANGUAGE
- Sales and marketing
- Task prioritization
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Team Member
Whataburger
08.2024 - Current
Customer Service Cashier
Sonic
06.2024 - 08.2024
Cashier
3 Spoons Yogurt
10.2023 - 05.2024
Huntsville High School