Kaley Ryan
Baton Rouge,LA
Summary
Organized and personable individual completing a degree in Interdisciplinary Studies with minors in Business Administration, Communication, and Sociology at LSU. Comfortable multitasking and communicating while working in high-volume environments.
Overview
6
6
years of professional experience
Work History
Account Manager
Park7 Group
Baton Rouge, LA
05.2022 - Current
- Processed invoices, payments, and statements in a timely manner.
- Traveled to other sites around the country to assist with accounting and staff training.
- Investigated returned checks, researched discrepancies, and worked with customers to resolve issues quickly.
- Managed rent collection process and generated delinquency reports for delinquent accounts, consistently maintaining less than 1% delinquency each month.
- Organized and maintained filing systems for documents and records.
- Successfully represented property in eviction court proceedings and initiated the eviction process.
- Maintained 100% compliance with all job responsibilities and duties.
- Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
Community Assistant
Park7 Group
Baton Rouge, LA
10.2021 - 05.2022
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built trusting relationships with customers by making personal connections.
- Identified needs of customers promptly and efficiently.
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Barista
Teatery
Baton Rouge, LA
02.2021 - 08.2021
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Arrived before opening hours to prepare for business.
Fitness Supervisor
UREC at LSU
Baton Rouge, LA
10.2018 - 05.2021
- Answered questions regarding fitness equipment to gym patrons.
- Managed fitness and recreation facilities, verifying safe and clean facility and equipment conditions.
- Surveyed gym area during opening hours and communicated with other supervisors to ensure every patron's safety.
- Enforced rules and regulations to patrons.
- Delegated tasks to fitness assistants during shifts.
- Performed first aid to patrons and composed accident and/or incident reports as needed.
- Provided tours of the facility and answered questions for potential patrons.
Education
Interdisciplinary Studies
Louisiana State University
Baton Rouge, LA08.2022
Skills
- Reliable and trustworthy
- Multitasking
- Interpersonal Skills
- Critical Thinking
- Time Management
- Organizational Skills
- Administration and Management
- Vendor Relations
Timeline
Account Manager
Park7 Group
05.2022 - Current
Community Assistant
Park7 Group
10.2021 - 05.2022
Barista
Teatery
02.2021 - 08.2021
Fitness Supervisor
UREC at LSU
10.2018 - 05.2021
Interdisciplinary Studies
Louisiana State University
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