Passionate Special Education Teacher equipped with the patience and empathy vital to teaching children with learning differences and exceptionalities. Focuses on individual student needs across academic and emotional development. Exceptional skills working with classroom teachers to develop accommodations and special techniques for mainstream classroom inclusion.
Overview
11
11
years of professional experience
Work History
Certified Pharmacy Technician, Oncology
St. Jude Children's Research Hospital
05.2022 - Current
Contributed to a positive working environment by effectively communicating with team members and providing support as needed.
Maintained a safe pharmacy environment by adhering to infection control procedures and proper handling of hazardous and chemotherapy materials.
Facilitated timely medication administration by ensuring accurate and efficient processing of oral compounding orders for oncology patients.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Improved patient care by accurately preparing and dispensing oncology medications under the supervision of a pharmacist.
Worked well in a team setting, providing support and guidance.
Assisted in training new pharmacy technicians, leading to improved staff performance and increased productivity within the department.
Senior Certified Pharmacy Technician
Omnicare, CVS Health
07.2018 - 04.2022
Managed opening and closing duties for pharmacy.
Resolved third-party billing, computer system and customer service issues.
Reviewed medication orders.
Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Stocked, labeled, and inventoried medication to keep accurate records.
Implemented effective loss prevention strategies by maintaining vigilant oversight of controlled substances handling and storage practices.
Acted as team leader in group projects, delegating tasks and providing feedback.
Demonstrated strong organizational and time management skills while managing multiple projects.
Precisely measured and combined ingredients to deliver intravenous mixtures for patients in long-term care facilities.
Trained pharmacy interns and newly hired pharmacy technicians.
Senior Certified Pharmacy Technician
CVS Pharmacy
08.2015 - 07.2018
Managed opening and closing duties for pharmacy.
Resolved third-party billing, computer system and customer service issues.
Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Reviewed medication orders.
Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
Answered patients' questions and troubleshot prescription issues.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Worked well in a team setting, providing support and guidance.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Cashier
Kroger
05.2015 - 07.2015
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed customers and helped determine their needs.
Human Resources Assistant
Target
01.2015 - 04.2015
Administered compensation, benefits, and performance management systems at direction of supervisor.
Processed employee termination paperwork at direction of supervisory staff.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Organized new employee orientation schedules for new hires.
Customer Service Leader
Sports Authority
04.2013 - 01.2015
Trained staff on operating procedures and company services.
Delivered prompt service to prioritize customer needs.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Taught employees fundamentals of register use, merchandise scanning and customer service.
Processed both cash and card purchases and returns.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Gained strong leadership skills by managing projects from start to finish.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Bachelor of Science - Special Education K-12; Elementary Education K-5
University of Memphis
Memphis, TN
05.2024
High School Diploma -
Ripley High School
Ripley, TN
05.2010
Skills
Co-teaching Experience
Cultural Awareness
Motor Skills Development
Small Group Instruction
Emotional Support
Calm Under Pressure
Timeline
Certified Pharmacy Technician, Oncology
St. Jude Children's Research Hospital
05.2022 - Current
Senior Certified Pharmacy Technician
Omnicare, CVS Health
07.2018 - 04.2022
Senior Certified Pharmacy Technician
CVS Pharmacy
08.2015 - 07.2018
Cashier
Kroger
05.2015 - 07.2015
Human Resources Assistant
Target
01.2015 - 04.2015
Customer Service Leader
Sports Authority
04.2013 - 01.2015
Bachelor of Science - Special Education K-12; Elementary Education K-5
Senior Advisor, Area Development at ALSAC St. Jude Children's Research HospitalSenior Advisor, Area Development at ALSAC St. Jude Children's Research Hospital
Sr. Communication Strategy Specialist at St. Jude Children's Research HospitalSr. Communication Strategy Specialist at St. Jude Children's Research Hospital