Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Kaley Weichert

Milwaukee,WI

Summary

Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for being proactive, results-driven mindset and always ready to learn something new!

Overview

8
8
years of professional experience
1
1
Certification

Work History

Account Executive / Inside Sales

Facility Services Group
07.2024 - 07.2025
  • Acquired new business and vendors through personal contacts and strategic outreach.
  • Initiated and managed digital marketing campaigns using Apollo and ACT! Marketing Automation.
  • Developed skills via ACT (CRM platform), SCORE (mentorship), and self-guided training.
  • Proficient in Microsoft 365, ServiceTitan, and Apollo.

Account Executive / Inside Sales

Capital Heating and Cooling
12.2020 - 01.2023
  • Converted inbound leads into appointments and closed sales for HVAC services.
  • Built strong client relationships, serving as a trusted advisor.
  • Demonstrated excellent communication and active listening skills.
  • Operated multiple software systems effectively; self-motivated and organized.

Retention Specialist / Team Lead

Spectrum
12.2017 - 09.2020
  • Retained and upsold existing customers while resolving service concerns.
  • Assisted peers with handling complex customer interactions.
  • Ranked in top 20% nationally and top 10% locally for performance metrics.

Education

Business Communication

Waukesha County Technical College
Waukesha, WI
01.2007

Skills

  • CRM Software: ACT!, Apollo, ServiceTitan
  • Office Tools: Microsoft 365 (Word, Excel, Outlook, Teams)
  • Sales & Retention: Inside Sales, Customer Retention, Cold Calling
  • Communication: Active Listening, Clear Verbal & Written Skills
  • Organization: Time Management, Multitasking, Detail-Oriented
  • Industry Knowledge: HVAC Systems, Construction, Facility Maintenance

Certification

  • CSP - Certified Sales Professional
  • Training- Prosperity Mindset. "Thinking into Results"

Languages

Spanish
Limited Working

Interests

I love to go to live concerts and festivals My favorite bands are the "Grateful Dead" and " Widespread Panic" When I am not dancing to jam bands you can find me traveling and dancing "salsa" or "bachata"

I have a dog named Clark who is a hound/lab and loves to come to work with me when he is able

I love to cook and always up for an adventure!

Timeline

Account Executive / Inside Sales

Facility Services Group
07.2024 - 07.2025

Account Executive / Inside Sales

Capital Heating and Cooling
12.2020 - 01.2023

Retention Specialist / Team Lead

Spectrum
12.2017 - 09.2020

Business Communication

Waukesha County Technical College