Kali Jenkins
Robertsdale
Summary
I am a very hard worker and take pride in what I do no matter what the task may be. My customers deserve the best experience possible while shopping in my store, so I do my best to provide a well stocked, clean and friendly environment. I always go above and beyond for my customers. If they can't find something they are looking for I walk over and take a look with them. If they have any questions or concerns I do my best to address them.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Circle K
Robertsdale
04.2022 - Current
- Operated cash register to process customer transactions efficiently.
- Handled cash, credit, and refund transactions accurately.
- Greeted customers and provided friendly customer service.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Assisted customers with locating merchandise within the store.
- Informed customers of in-store promotions or pricing specials.
- Maintained cleanliness and organization of the checkout area.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Recommended, selected, located, and obtained products to meet customer needs.
- Trained new staff on register procedures and customer service standards.
Maid
Two Maids and a Mop
Daphne
06.2021 - 07.2021
- Cleaned residential spaces following company standards and client preferences.
- Communicated with clients to understand specific cleaning needs and preferences.
- Utilized eco-friendly cleaning products as per company guidelines and client requests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Sanitized bathrooms including sinks, toilets, showers and tubs, countertops, mirrors and floors.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Cleaned and polished furniture, fixtures, and other surfaces.
- Made beds with clean linens.
- Organized cleaning supplies and equipment for efficient access and use.
- Collaborated with team members to complete larger cleaning projects efficiently.
- Inspected areas for cleanliness and reported any issues to management.
- Swept and mopped hardwood floors.
- Washed windows and walls.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Took out garbage regularly.
- Emptied wastebaskets and replaced trash liners.
- Assisted with laundry duties as needed.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Performed other related duties as assigned.
- Washed and polished glass windows and doors to keep entryways clear and professional.
Housekeeper
Hampton Inn By Hilton
Foley
04.2021 - 05.2021
- Cleaned guest rooms to maintain high cleanliness standards.
- Replenished supplies and amenities in guest bathrooms and common areas.
- Assisted with laundry services, ensuring fresh linens for all rooms.
- Provided friendly service to guests during their stay experience.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used cleaning chemicals following proper guidelines.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Processor/Pricer
Goodwill Easter Seals
Fairhope
01.2016 - 10.2016
- Collaborated with team members to set competitive pricing strategies.
- Inspected items for quality and condition before pricing decisions.
- Identified areas where processes can be improved upon to increase efficiency and productivity.
- Processed donations by sorting items into appropriate categories and preparing for distribution.
Floor Associate
Goodwill Easter Seals
Fairhope
06.2015 - 01.2016
- Assisted customers with product selection and inquiries on the sales floor.
- Assisted customers with locating merchandise in the store.
- Maintained high standards of customer service during all interactions.
- Organized merchandise displays to improve visibility and accessibility of products for customers.
- Organized displays to attract customers and promote sales.
- Restocked shelves promptly to ensure product availability and support sales.
- Maintained cleanliness and safety standards to create a welcoming and hazard-free shopping environment.
- Ensured that aisles were neat, clean, and free from hazards at all times.
Education
GED
Bay Minette, ALSkills
- Point of sale operation
- Transaction processing
- Cash handling
- Inventory management
- Merchandise restocking
- Sales promotions
- Plan-o-gram implementation
- Customer satisfaction
- Customer relationship management
- Staff training
- Attention to detail
- Reliability and punctuality
Timeline
Customer Service Cashier
Circle K
04.2022 - Current
Maid
Two Maids and a Mop
06.2021 - 07.2021
Housekeeper
Hampton Inn By Hilton
04.2021 - 05.2021
Processor/Pricer
Goodwill Easter Seals
01.2016 - 10.2016
Floor Associate
Goodwill Easter Seals
06.2015 - 01.2016
GED