Kali Lucas
Lititz,PA
Summary
I am lucky to have found my passion for hospitality early on, garnering ten years of experience in the industry. Whether it was the global corporation or local bustling bagel shop, my priority remained the same: cultivating community. Being an adaptable and driven individual, I strive to foster strong, long-lasting bonds between companies and their clients.
Overview
7
7
years of professional experience
Work History
Temporary Administration Assistant
Rock Lititz
07.2024 - Current
- Assisted in coordination of Rock Lititz Community events, such as the 2024 Olympics Watch Party, The Art Gallery Happy Hour, and LGBTQIA2+ bingo.
- Liaised between The Campus Team and Rock Lititz Community members and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve efficiency and represent industry standards.
- Recorded expenses, attended meetings to take meeting minutes, and assisted with maintained legal documents.
Production Runner
Rock Lititz
08.2023 - Current
- Representing Rock Lititz values by providing unequivocal support to clientele and production with organization, transportation, problem solving and hospitality.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays.
- Interacted positively with clientele and trusted with confidential information. Cultivated relationships by observing collective and individual needs, taking initiative and instruction.
Cafe Team Member
Dosie Dough
03.2022 - 02.2024
- Assessed customer and store needs by demand while acting with integrity and honesty
- Trusted with training new baristas with positive reinforcement and respectful coaching when necessary
- Delivered prompt customer service while demonstrating concise knowledge of all products.
Cafe Manager
Starbucks
09.2017 - 10.2021
Education
Bachelors of Science - Speech Communication and Rhetoric
Millersville University
05.2022
Associates - Speech Communication
Harrisburg Area Community College
05.2019
Skills
- Workflow Coordination
- Confidential Document Control
- Correspondence Management
- Customer Service-Oriented
- Marketing Collaboration
- Production Support
- Day-of-event coordination
Timeline
Temporary Administration Assistant
Rock Lititz
07.2024 - Current
Production Runner
Rock Lititz
08.2023 - Current
Cafe Team Member
Dosie Dough
03.2022 - 02.2024
Cafe Manager
Starbucks
09.2017 - 10.2021
Associates - Speech Communication
Harrisburg Area Community College
Bachelors of Science - Speech Communication and Rhetoric
Millersville University
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