Kali Ousley
Tulsa,OK
Summary
Flexible hard worker ready to learn and contribute to team success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Daycare Teacher
Crystal
Tulsa, Oklahoma
08.2024 - Current
- Planned engaging activities for children to promote creativity and learning.
- Supervised daily routines to ensure safety and well-being of all children.
- Collaborated with parents to discuss child development and address concerns.
- Organized educational materials and resources for various age groups.
- Maintained a clean and orderly classroom environment for optimal learning.
- Assisted in preparing nutritious snacks and meals for children daily.
- Taught children foundational skills in colors, shapes and letters.
- Developed lesson plans and activities to engage children in learning.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Provided guidance on social development issues such as sharing, following directions.
Sandwich Artist
SUBWAY®Restaurants
Tulsa, OK
08.2023 - 11.2023
- Prepared fresh sandwiches following customer specifications and company guidelines.
- Maintained cleanliness and organization of the work area during busy shifts.
- Operated food safety equipment to ensure compliance with health regulations.
- Assisted customers in selecting menu items and answering product questions.
- Managed inventory levels by restocking supplies as needed throughout the day.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained cleanliness of work area throughout shift.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Greeted customers and provided product knowledge.
- Checked expiration dates on products to ensure freshness of items served to customers.
Game Room Attendant
Andy B’s
Tulsa, OK
09.2020 - 09.2021
- Assisted guests with games and equipment in the entertainment area.
- Provided excellent customer service to enhance guest experiences at Andy Bs.
- Resolved guest inquiries and issues promptly to ensure satisfaction.
- Maintained inventory of game supplies and informed management of low stock.
- Collaborated with team members to create a welcoming atmosphere in the game room.
- Trained new attendants on operational procedures and customer engagement techniques.
- Resolved customer complaints in a professional manner.
- Handled customer requests and complaints quickly to improve overall service.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
Education
Bristow High School
Bristow, OKSkills
- Lesson planning
- Child development
- Classroom management
- Activity coordination
- Educational material organization
- Customer service
- Food safety compliance
- Conflict resolution
- Communication skills
- Problem solving
- Time management
- Creative thinking
Timeline
Daycare Teacher
Crystal
08.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2023 - 11.2023
Game Room Attendant
Andy B’s
09.2020 - 09.2021
Bristow High School