KALI PASKE
Portage,WI
Summary
Achieved a reputation for reliability and goal orientation by maintaining consistent employment since 2014. Enhanced team performance through effective mentorship and supervision of staff in customer service roles. Contributed nearly ten years of experience in delivering exceptional customer experiences. Maximized efficiency by proficiently using a variety of computer programs.
Overview
12
12
years of professional experience
Work History
Food Service / Shift Supervisor / Cake Decorator
Dairy Queen
Portage, WI
06.2014 - Current
- Developed skills in food preparation and efficiently handled counter responsibilities to enhance customer service.
- Managed shift teams for 3 years. Resolved customer complaints to enhance service quality. Led equipment troubleshooting initiatives to maintain operational efficiency.
- Designed and decorated cakes to meet unique customer specifications, enhancing client satisfaction.
Cake Decorator
Walmart
Portage, WI
07.2025 - 05.2026
- Designed and decorated custom cakes according to customer specifications and seasonal themes.
- Collaborated with team members to enhance cake presentation and design techniques.
- Managed inventory of baking supplies, ensuring availability for daily production needs.
- Trained new staff on cake decorating techniques and equipment operation.
- Developed new cake designs that aligned with customer trends and preferences, boosting sales opportunities.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
Production Worker
Saint Gobain
Portage, WI
07.2024 - 07.2025
- Operated machinery to produce high-quality products efficiently.
- Conducted quality control checks to ensure compliance with safety standards.
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new employees on equipment operation and safety protocols.
- Assisted in troubleshooting machinery issues to maintain production flow.
- Maintained clean and organized work area to promote a safe working environment.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
Production Worker
Energizer
Portage, WI
09.2020 - 03.2024
- Executed assembly tasks and ensured quality control within the department for a duration of two years.
- Coordinated product testing of materials according to established specifications and agreed timelines for seamless project execution.
- Instructed new employees on effective chart analysis and software tools to ensure operational efficiency and product understanding.
Education
High School Diploma -
Portage High School
Portage, WI06.2018
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Customer service management
- Training assistance
- Quality inspections
- Equipment troubleshooting
- Shift leadership
Timeline
Cake Decorator
Walmart
07.2025 - 05.2026
Production Worker
Saint Gobain
07.2024 - 07.2025
Production Worker
Energizer
09.2020 - 03.2024
Food Service / Shift Supervisor / Cake Decorator
Dairy Queen
06.2014 - Current
High School Diploma -
Portage High School