Detail-oriented and reliable worker with experience in inventory management, quality control, and order fulfillment in a fast-paced retail environment. Skilled in maintaining accurate records, processing shipments, and ensuring efficient operations.
Overview
3
3
years of professional experience
Work History
Merchandise Verifier
CSULB Bookstore
Long Beach, CA
12.2025 - Current
Verified inventory accuracy through systematic checks and reconciliations.
Addressed customer inquiries, providing prompt support and product information.
Received and processed incoming shipments by unpacking, inspecting, and verifying merchandise for accuracy and quality
Maintained accurate inventory records by updating items in the inventory management system
Organized and restocked merchandise to maintain an orderly and accessible sales floor or storage area
Processed online orders by accurately picking, packing, and preparing items for shipment in a timely manner
Collaborated with team members to maintain workflow efficiency and meet daily operational goals
Small Business Owner
Temecula, CA
05.2023 - 12.2024
Designed customer loyalty programs to increase sales revenue.
Handled customer inquiries and provided excellent service to enhance satisfaction.
Oversaw financial transactions and maintained accurate records of sales.
Created engaging social media content to increase brand visibility online.
Implemented efficient processes for order fulfillment and delivery logistics.
Monitored customer feedback and implemented changes based on their suggestions.
Self managed
Education
Bachelor of Science - Kinesiology
California State University
Long Beach, CA
Some College (No Degree) -
Mt. San Jacinto College
San Jacinto, CA
Skills
Customer service
Social media management
Sales strategy
Attention to detail
Teamwork orientation
Data entry and review
Timeline
Merchandise Verifier
CSULB Bookstore
12.2025 - Current
Small Business Owner
05.2023 - 12.2024
Bachelor of Science - Kinesiology
California State University
Some College (No Degree) -
Mt. San Jacinto College
Activities and Honors
ASB (Student Leadership): Committee Leader: I set meeting times, delegated roles, and made sure all our tasks were being completed effectively and on time., Girl Scouts: Silver award, Cheerleading, Track and Field: Captain
Main Admitting, Insurance Verifier, Authorizations, Financial Counselor at Los Alamitos Medical CenterMain Admitting, Insurance Verifier, Authorizations, Financial Counselor at Los Alamitos Medical Center