Ka‘Lia Woodard
San Antonio,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to manage multiple projects with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Marketing Assistant/Community Outreach & Relations
The Wash Tub
01.2022 - Current
- Interacts with customers through implementing content strategies on social media platforms (Facebook, Instagram, Twitter, TikTok)
- Analyze engagement data, identifying trends in customer interactions.
- Creative social content and ideas relevant to our products and services.
- Assist with distributing in-kind donations, and following up with donor recipients, assist with any other projects/tasks as assigned.
- Build and maintain relationships with local, non-profit organizations to help promote company’s mission.
- Proofread marketing material ahead of printing to eliminate errors.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
Customer Service Representative/Cashier
The Wash Tub, Car Care Center
08.2019 - 01.2022
- Up-selling strategies for recommending products and complementary purchases.
- Maintains organized, presentable merchandise to drive continuous sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Representative/Sales Associate
TJ Maxx
06.2017 - 07.2018
- Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
- Maintained organized, presentable merchandise to drive continuous sales
Caretaker
Child
01.2016 - 01.2017
- Provided child care after school and weekends
- Observed and monitored children’s play activities, ensured children were creatively engaged
- Communicated with children’s parents about daily activities, behaviors, and related issues
Cashier/Sales Associate
Army & Air Force Exchange, Exchange, Adana
10.2015 - 03.2016
- Answered customers’ questions, guide them and provide relevant information
- Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs
Education
Bachelor’s Degree - Psychology, Exercise and Sports Science
Texas State University
08.2021
Skills
- SKILLS OVERVIEW
- Team building
- Sales and marketing
- Interpersonal communication
- Customer service
- Inventory control procedures
- Merchandising expertise
- Google Analytics
- Adobe Systems Adobe Creative Cloud
Certification
- [Google Digital Marketing & E-commerce], [Google] - [Aug 22-Mar 23]
Timeline
Marketing Assistant/Community Outreach & Relations
The Wash Tub
01.2022 - Current
Customer Service Representative/Cashier
The Wash Tub, Car Care Center
08.2019 - 01.2022
Customer Service Representative/Sales Associate
TJ Maxx
06.2017 - 07.2018
Caretaker
Child
01.2016 - 01.2017
Cashier/Sales Associate
Army & Air Force Exchange, Exchange, Adana
10.2015 - 03.2016
Bachelor’s Degree - Psychology, Exercise and Sports Science
Texas State University