Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaliana Robertson

COCOA

Summary

Dedicated medical professional with experience in front desk operations and patient management. Skilled in coordinating care, managing appointments, and ensuring compliance with medical regulations. Committed to enhancing patient experiences and improving workflow efficiency.

Overview

2
2
Languages
1
1
Certification
5
5
years of professional experience

Work History

Certified Nursing Assistant

Cottonwood Canyon Healthcare Center
San Diego, CA
01.2020 - 03.2022
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Collaborated with healthcare team to develop individualized care plans for residents.
  • Maintained cleanliness and safety of patient environments, adhering to health regulations.

Medical Receptionist

Cottonwood Canyon Healthcare Center
San Diego, CA
03.2022 - 03.2023
  • Managed patient check-in and check-out processes to enhance workflow efficiency.
  • Scheduled appointments using electronic health record system, ensuring accuracy and timeliness.
  • Responded to patient inquiries, providing clear information regarding services and insurance options.
  • Maintained medical records with attention to detail, ensuring compliance with HIPAA regulations.
  • every month I had to check all the residents insurance status making sure everything was being billed correctly.

Medical Receptionist

Healthy U Behavioral Health
San Diego, CA
01.2024 - 10.2024
  • Coordinated communication between patients and healthcare providers to facilitate care continuity.
  • Monitored inventory levels of medical supplies, ensuring adequate stock for daily operations.
  • Monitored clients making sure they were in correct classes
  • Made sure clients were seeing assigned therapist weekly.
  • Did weekly urine testing on clients and ensuring that the lab came to pick up.

Education

Associate of Science - Nursing

Horry Georgetown Technical College
Conway, SC
07.2019

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology

Certification

CPR certified

RNA Certified

CNA Certified

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Medical Receptionist

Healthy U Behavioral Health
01.2024 - 10.2024

Medical Receptionist

Cottonwood Canyon Healthcare Center
03.2022 - 03.2023

Certified Nursing Assistant

Cottonwood Canyon Healthcare Center
01.2020 - 03.2022

Associate of Science - Nursing

Horry Georgetown Technical College