Kalie Tapia
Columbia,SC
Summary
Creative Hairdresser with expertise in modern and classic haircuts and color services. Strong ability to assess client needs and deliver results that enhance natural beauty. Recognized for maintaining salon cleanliness and fostering a positive workplace atmosphere. Achieved increased client retention through exceptional service and effective communication.
Overview
13
13
years of professional experience
Work History
Cosmetology Student
Paul Mitchell The School
Columbia, SC
02.2024 - Current
- Practiced safe sanitation procedures by disinfecting tools between uses.
- Used strong communication skills to effectively speak to and liaise with potential clients and develop business relationships.
- Recommended retail products that could be used at home for continued beauty maintenance.
- Demonstrated knowledge of various products used in cosmetology services.
- Bleached, dyed or tinted hair using applicator or brush.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
- Created unique hairstyles based on individual preferences and facial structure.
- Applied makeup to other students, effectively highlighting cheekbones, and eyes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
New Patient Coordinator
Cox Orthodontics
Summerville, SC
01.2020 - 02.2021
- Assured regulatory compliance and professionalism across patient service.
- Processed payments for services rendered using various methods such as cash, check or credit card transactions.
- Provided detailed explanations of insurance coverage and payment options to new patients.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Served as a liaison between physicians, nurses, technicians and other medical personnel when coordinating appointments for specialty treatments.
Training Manager
United States Army
Fairbanks, AK
07.2012 - 08.2019
- Presented training information via role playing, simulations and team exercises.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Produced reports and maintained training documents to support training activities.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Collaborated with department heads to design effective learning strategies that support organizational goals.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Education
Cosmetology - Hair, Nails, And Skin
Paul Mitchell The School
Columbia07-2025
Associate of Science -
University of Alaska Fairbanks
Fairbanks, AK05-2018
Skills
- Hair coloring
- Sanitation procedures
- Client consultations
- Customer service
- Product recommendations
- Appointment scheduling
- Attention to detail
- Adaptable to changing client needs
- Hair dying
Timeline
Cosmetology Student
Paul Mitchell The School
02.2024 - Current
New Patient Coordinator
Cox Orthodontics
01.2020 - 02.2021
Training Manager
United States Army
07.2012 - 08.2019
Cosmetology - Hair, Nails, And Skin
Paul Mitchell The School
Associate of Science -
University of Alaska Fairbanks
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