Summary
Overview
Work History
Education
Skills
Timeline
Generic

KALINA CABAN

Providence,RI

Summary

A self driven and responsible leader with a diverse skill set, seeking an opportunity to contribute to self and business growth.

Overview

13
13
years of professional experience

Work History

Salon Manager

Hairvine Salon Boutique
10.2019 - Current
  • Manage operations ensuring the salon runs smoothly and efficiently.
  • Train new hires
  • Arrange employee’s schedules
  • Manage finances. Create and maintain the salon’s budget, track expenses, inventory, along with monitoring revenue.
  • Process payroll accurately and efficiently, ensuring all employees are compensated accordingly.

Head Bartender

Shogun Hibachi & Sushi
06.2018 - 09.2023

Customer Service Representative

Beltone
07.2017 - 10.2019
  • Scheduled new patient consults
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for customers.
  • Responded to customer requests for products, services, company information and marketing inquiries.
  • Administrative tasks such as filing, scanning, and data entry.

Barista

Citizens Bank
07.2013 - 07.2017
  • Food and beverage preparation
  • Complied with health and safety regulations. Maintained work and seating area’s sanitation.

Main Cashier

Old Navy
10.2011 - 08.2016
  • Greeted upon arrival gracefully and rapidly to resolve customers conflicts or needs.
  • Assisted incoming calls regarding store operations, products, promotions.
  • Markdown/promotional procedures
  • Processed payments, upsold products.
  • Credit card competitor

CNA

Homefront Health Care
10.2012 - 12.2013
  • Home Health Care Attendant

Education

License -

Boston Bartending School
03.2013

CNA License -

Homefront Health Care
10.2012

Diploma -

Feinstein High School
06.2010

Skills

  • Bilingual
  • Attentiveness
  • Communication
  • 10 years of Customer Service
  • Scheduling
  • Organization
  • Employee Relations
  • Leadership
  • Teamwork
  • Adaptability
  • Time management
  • Accountability

Timeline

Salon Manager

Hairvine Salon Boutique
10.2019 - Current

Head Bartender

Shogun Hibachi & Sushi
06.2018 - 09.2023

Customer Service Representative

Beltone
07.2017 - 10.2019

Barista

Citizens Bank
07.2013 - 07.2017

CNA

Homefront Health Care
10.2012 - 12.2013

Main Cashier

Old Navy
10.2011 - 08.2016

License -

Boston Bartending School

CNA License -

Homefront Health Care

Diploma -

Feinstein High School

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KALINA CABAN