Kalina McIntosh
Salt Lake City,UT
Summary
Results-driven Hospitality Management student with a strong foundation in guest experience, operations, and service excellence. Known for an outgoing, personable approach that fosters meaningful connections and enhances customer satisfaction. Brings a creative mindset to problem-solving, event planning, and brand presentation, combining attention to detail with innovative thinking to deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Perfume Sales Employee
Estee Lauder
Phoenix, AZ
10.2025 - 04.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
- Maintained product displays and inventory levels, ensuring visual appeal and stock availability.
- Gained a professional knowledge on perfumes and floor sales
Housekeeping Intern
Young Life
Antelope, Oregon
05.2025 - 08.2025
- Led a team of 14 to complete daily tasks efficiently.
- Maintained cleanliness in guest rooms and common areas daily.
- Delivered exceptional customer service by addressing guest requests promptly.
Server
Red Robin
Battleground, WA
05.2024 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Gift Shop Clerk
Coyote Oaties
Glendale, AZ
11.2023 - 04.2024
- Greeted customers and provided assistance with selection of merchandise.
- Inventoried gift shop shelves, restocked items as needed, and rotated stock to ensure freshness.
- Maintained cleanliness and organization of the gift shop area.
- Processed customer transactions accurately in a timely manner using cash register.
Nanny
The Williams Family
Vancouver, WA
03.2023 - 06.2023
- Monitored the children's playtime to ensure safety and wellbeing.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Developed positive relationships with each child by providing nurturing care.
Education
Bachelor's Degree - Hospitality Management
Grand Canyon University
Phoenix, AZ04-2026
High School Diploma -
Union High School
Camas, WA06-2023
Skills
- Positive and professional
- Exceptional customer service
- Sales Expertise
- Creative Mindset
- Hospitality service expertise
- Effective customer upselling
- Time management abilities
- Collaborative worker
Affiliations
- Photography
- Creative Projects
- Media Management
- Elderly Ministry Leader
Timeline
Perfume Sales Employee
Estee Lauder
10.2025 - 04.2026
Housekeeping Intern
Young Life
05.2025 - 08.2025
Server
Red Robin
05.2024 - 08.2024
Gift Shop Clerk
Coyote Oaties
11.2023 - 04.2024
Nanny
The Williams Family
03.2023 - 06.2023
High School Diploma -
Union High School
Bachelor's Degree - Hospitality Management
Grand Canyon University