Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Kalise Thomas

Kalise Thomas

Bartlesville,OK

Summary

Dedicated team member with a strong focus on customer service, teamwork, and problem-solving. Known for enhancing client satisfaction and maintaining high-quality standards in fast-paced environments.

Proficient in delivering high-quality service and maintaining attention to detail. Known for strong communication and adaptability, consistently achieving client satisfaction and fostering cooperative relationships within diverse teams.

I played a key role in the successful opening of a new location for a high-demand franchise, contributing to daily operations during an exceptionally busy launch period. I quickly adapted to a fast-paced environment, assisting with customer service, workflow organization, and team coordination to ensure a smooth opening experience. My ability to stay organized and maintain a positive attitude under pressure helped support high customer satisfaction during peak business hours.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

Wingstop
Bartlesville, OK
07.2025 - Current

Pursued new employment opportunities to leverage skills and advance career growth.

  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in food preparation, adhering to safety and quality standards.
  • Operated kitchen equipment efficiently, maintaining cleanliness and organization.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Handled cash transactions accurately at the register, ensuring proper change is given.
  • Followed health regulations diligently to maintain a safe working environment.
  • Adapted quickly to new procedures and menu items, enhancing overall team performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.

Freelancer

Self-employed
Bartlesville, OK
01.2020 - Current
  • Developed tailored marketing strategies for diverse clients, enhancing brand visibility and engagement.
  • Managed multiple projects simultaneously, ensuring timely delivery and adherence to client specifications.
  • Collaborated with clients to define project scopes, requirements, and objectives for successful outcomes.
  • Utilized industry-standard tools for graphic design, video editing, and content creation to produce high-quality deliverables.
  • Delivered exceptional customer service through regular communication, leading to repeat business and positive referrals.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.

Education

High School Diploma -

Bartlesvillie Highschool
Bartlesville, OK
05-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Organizing work stations
  • Relationship building
  • Complaint resolution
  • Team building
  • Active listening
  • For my first job I opened a brand new popular franchise

Certification

  • Certified Food Handler, Threw Wingstop - July - Present
  • Indesign, Adobe - December - Present

Timeline

Team Member

Wingstop
07.2025 - Current

Freelancer

Self-employed
01.2020 - Current

High School Diploma -

Bartlesvillie Highschool