Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kalisha Resto Vazquez

Allentown,IN

Summary

Hardworking and motivated popeyes with 2 years of experience and record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Personable and dedicated Customer Service Representative with extensive experience in 2 years industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Manager

Popeyes® Louisana Kitchen
Lawrence, MA
05.2022 - 10.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Emilio R Delgado
Puerto Rico
06-2010

Skills

  • Financial Management
  • Staff Development
  • Expense Tracking
  • Performance Management

Languages

Spanish
Professional
English
Professional

Timeline

Manager

Popeyes® Louisana Kitchen
05.2022 - 10.2024

High School Diploma -

Emilio R Delgado
Kalisha Resto Vazquez