KaLissa LaFoy
Lubbock,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations
Melted Snow Co.
05.2023 - 08.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed and maintained employee schedules for a fast-paced food service environment, ensuring optimal coverage during peak hours and efficient staffing during slower periods.
- Handled end-to-end payroll processing for a local business with 27 employees, ensuring timely and accurate payment of wages.
- Managed inventory levels, ensuring that all ingredients and supplies were adequately stocked to meet customer demand.
After School Care Provider
YWCA Lubbock
09.2023 - 12.2023
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
Receptionist
Arrington Oil And Gas
12.2020 - 07.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Sales Associate
Studio Soho
10.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor's Degree - Accounting
Texas Tech University
08.2022 - 05.2026
High School Diploma -
Midland High School
05.2022
Skills
- Administration and Reporting
- Goal Setting
- Performance Evaluations
- Scheduling and Coordinating
- Product Promotion
- Staff Management
Timeline
After School Care Provider
YWCA Lubbock
09.2023 - 12.2023
Manager of Operations
Melted Snow Co.
05.2023 - 08.2024
Bachelor's Degree - Accounting
Texas Tech University
08.2022 - 05.2026
Sales Associate
Studio Soho
10.2021 - 06.2022
Receptionist
Arrington Oil And Gas
12.2020 - 07.2023
High School Diploma -
Midland High School
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