Kalista Andrews
Gorham,ME
Summary
Enthusiastic and dedicated College Student pursuing a Health Science degree with a specialization in Holistic Health and Wellness. Combining over six years of customer service expertise with a strong commitment to community service, I aim to contribute my skills and passion to a dynamic team or organization, fostering positive change and growth.
Overview
6
6
years of professional experience
Work History
Lead Housekeeper
Ocean Gate Resort, Harbor
05.2022 - Current
- Brought forth a positive and self-motivated attitude to maintain a welcoming atmosphere
- Ensured an adequate stock of cleaning supplies for efficient operations
- Managed daily housekeeping assignment lists to ensure efficient room cleaning operations
- Oversaw weekly restock inventory of housekeeping supplies
- Oversaw entire housekeeping team
- Increased employee performance through effective supervision and training.
Room Inspector
Ocean Gate Resort
05.2023 - Current
- Conducted inspections of colleagues cleaned rooms to ensure they met the highest standards of cleanliness and guest readiness
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Food Runner/Hostess
Boothbay Country Club
05.2022 - 09.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- seated customers and engaged in friendly conversations while seating
- Prioritized food handling with sanitation and safety in mind
- Ran food to tables promptly
Customer Service Worker
Coastal Maine Popcorn Co
05.2017 - 09.2021
- Helped to increase customer return rates by providing excellent customer service at all times
- Played a key role as a Wholesale Packager
- Trained new employees to ensure they meet company standards
- Collaborated with my boss to create new popcorn flavors.
Volunteer
Oakhurst Campus Food Pantry
08.2023 - Current
- Assist in the organization and distribution of food supplies to students and community members in need
- Help maintain a clean and organized pantry space, including restocking shelves and checking food expiration dates
- Engage with clients in a respectful and empathetic manner, addressing their needs and providing assistance
- Assisting in coordinating pantry events and outreach programs
- Keep accurate records of pantry inventory and client interactions for reporting purposes.
Education
Bachelor of Science - Health Science, Holistic Health And Wellness
University of Southern Maine
Portland, ME05.2024
Master of Science - Master of Science in Applied Nutrition
University of New England
Biddeford, ME05.2027
High School -
Boothbay Region High School
Boothbay Harbor, ME05.2021
Skills
- Skills
- Problem solving
- Organization
- Team Collaboration
- Customer Satisfaction
Timeline
Volunteer
Oakhurst Campus Food Pantry
08.2023 - Current
Room Inspector
Ocean Gate Resort
05.2023 - Current
Lead Housekeeper
Ocean Gate Resort, Harbor
05.2022 - Current
Food Runner/Hostess
Boothbay Country Club
05.2022 - 09.2022
Customer Service Worker
Coastal Maine Popcorn Co
05.2017 - 09.2021
Bachelor of Science - Health Science, Holistic Health And Wellness
University of Southern Maine
Master of Science - Master of Science in Applied Nutrition
University of New England
High School -
Boothbay Region High School
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