Summary
Overview
Work History
Education
Skills
Timeline
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Kaliyah Benton

Manteca,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Great Wolf Lodge
10.2021 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Fast Food Worker

El Pollo Loco
09.2020 - 10.2021
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.

Education

Interior Design

San Joaquin Delta College
Stockton, CA

Associate of Arts - Public Health Science

Modesto Junior College
Modesto, CA
06.2025

High School Diploma -

Manteca High School
Manteca, CA
05.2021

Skills

  • Loss Prevention
  • Money Handling
  • Regulatory Compliance
  • Display Setup

Timeline

Retail Sales Associate

Great Wolf Lodge
10.2021 - Current

Fast Food Worker

El Pollo Loco
09.2020 - 10.2021

Interior Design

San Joaquin Delta College

Associate of Arts - Public Health Science

Modesto Junior College

High School Diploma -

Manteca High School

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Kaliyah Benton