Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Kaliyah Butler

Louisville,KY

Summary

I am the oldest of 6. I had a lot of responsibility growing up with 6 pairs of little eyes looking up at me. Being the oldest has taught me a lot about what it means to be a "role model." I have learned how to problem solve efficiently, find peace within situations, have patience and continue to strive and move forward. Throughout my school and work history, I have used those skills within my life outside of home as well. Being a big sister is the biggest part of who I am because it has shaped me into the woman I am growing to be. My dreams and aspirations stem from being the oldest between us all. I want to continue to spread the love that I have always received not only from my family but from others outside of it as well. I am hard-working and involve myself in the things that will help to prepare me for what I truly want to do in life. I have an encouraging and positive personality, and my main goal of it all is to help people and give back all the good that has been given to me through the years.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Domino's Pizza
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mainly an opening manager that handles morning duties and will extend my abilities in the areas where it is needed.

Customer Service Representative

Chick-fil-A
07.2021 - 04.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

Nursing (Traditional BSN 4 Year Program) - Nursing Practice

University of Louisville
Louisville, KY
06.2027

High School Diploma -

Atherton High School
Louisville, KY
05.2023

Skills

  • I am dependable
  • I am trustworthy
  • I work well under pressure
  • Time-Management
  • I am a leader
  • I get along well with others no matter the setting
  • Money Handling
  • Problem Solver

Certification

  • Basic Life Support Certification

Hobbies

  • I love to read, my favorite genre is mystery.
  • Journaling is my biggest outlet.
  • Going on walks.
  • Dancing, as an outlet as well as a workout.
  • Group Healing time.
  • Spending time with family and/or friends.

Timeline

Assistant Manager

Domino's Pizza
06.2022 - Current

Customer Service Representative

Chick-fil-A
07.2021 - 04.2022

Nursing (Traditional BSN 4 Year Program) - Nursing Practice

University of Louisville

High School Diploma -

Atherton High School

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