Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaliyah Shell

Summary

I am a professional young women with a strong work ethic and proven customer service skills, honed at Amazon and Rhythm City Casino Resort. I expert in time management and superb organization skills. I am consistently resourceful and detail-oriented throughout personal and professional life challenges. Lastly, I thrive in high-pressure environments while maintaining professionalism and fostering positive relationships with coworkers and customers.

Overview

4
4
years of professional experience

Work History

PA / Warehouse Associate

Amazon
04.2024 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.


Server

Rhythm City Casino Resort
04.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Assistant Manager / Barista

Atomic Coffee Bar
07.2022 - 06.2023


  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Cashier / Guest Services

Target
11.2021 - 07.2022
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.

FOH Team Member

Chick-fil-A
02.2021 - 10.2021
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drive-thru.


Education

No Degree - Radiology Sciences & Technology

Scott Community College
Bettendorf, IA
06-2027

High School Diploma -

Central High School
Davenport, IA
06-2023

Skills

  • Time management
  • Strong work ethic
  • Multitasking and organization
  • Customer service
  • Strong communication skills
  • Attention to detail
  • Resourceful
  • Microsoft office proficiency
  • Complex Problem-solving
  • Professional and mature
  • Staff motivator

Timeline

PA / Warehouse Associate

Amazon
04.2024 - Current

Server

Rhythm City Casino Resort
04.2023 - 02.2024

Assistant Manager / Barista

Atomic Coffee Bar
07.2022 - 06.2023

Cashier / Guest Services

Target
11.2021 - 07.2022

FOH Team Member

Chick-fil-A
02.2021 - 10.2021

No Degree - Radiology Sciences & Technology

Scott Community College

High School Diploma -

Central High School

Similar Profiles

CREATE PROFILE
Kaliyah Shell